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Source: WA Dept. of Social & Health Services
The investigation summary also reviewed allegations involving background checks, staff training, verbal abuse, and neglect; those areas were reported as having no failed practices identified. The provided Plan of Correction/Statement of Deficiencies pages contain detailed findings but do not include a facility-specific corrective action plan or correction dates.
The provider failed to document Client 2's refusal to participate in health services, including the circumstances of the refusal, risks and benefits, provider efforts to obtain services, and potential health or safety concerns. Client 2 had repeatedly refused medical and dental care, had not seen a dentist in over a year, and had no refusal plan or tracking documentation.
The provider failed to implement systems to safeguard client health and safety and failed to ensure medications and prescribed treatments were provided as ordered. Client 1 had multiple missed medications and treatments, including blood glucose checks, due to lack of delegated staff, medications being unavailable, and missing or blank MAR entries without supporting documentation.
Includes follow-up verification letter for compliance determination 66818 dated 2026-01-20 confirming no new deficiencies for specified WACs.
Failed to follow blood-glucose protocols, failed to implement blood-pressure protocol, and medication delays/unavailability for Client 1 and Client 2.
Lack of flashlight/emergency light, water temperature exceeding 120 degrees F, non-functional smoke detector, unlocked sharps, and bedroom locks in Client 2's room despite safety concerns.
Failed to document required components (risks/benefits) of Client 1's refusal of health services.
Provider failed to immediately report an allegation of abuse involving Client 1 to the department's Complaint Resolution Unit (CRU).
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