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Nursing HomeMedicaid Investigative

River Pointe Post-Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6041 Fair Oaks Blvd, Carmichael, CA 95608112 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 141 Google reviews

5
4
3
2
1
River Pointe Post-Acute Nursing Home in Carmichael, CA — Street View
Street View

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (25 vs median 13.0)
  • High staff turnover (52%)

Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Below chain average · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

This facility's rehabilitation and therapy departments are standout strengths that can significantly aid in post-surgery recovery. However, families should be prepared to advocate for their loved ones regarding call light response times and monitor the cleanliness of the patient rooms closely.

Google Reviews

Google Reviews

141 reviews on Google
River Pointe Post-Acute is highly regarded for its exceptional physical and occupational therapy teams, which many families credit with significant recovery progress. However, potential residents should be aware of frequent reports regarding slow response times to call lights and significant issues with facility cleanliness and unpleasant odors in certain areas.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean3.0Activities9.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional rehabilitation and therapy teams
  • Compassionate and professional nursing staff
  • Effective communication from social workers and management
  • Welcoming and supportive atmosphere for recovery

Concerns

  • Slow response times to call lights/assistance requests (mentioned by 7 reviewers)
  • Issues with facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
  • Difficulty reaching the facility by phone (mentioned by 5 reviewers)
  • Inconsistent nursing/CNA attentiveness during night/weekend shifts (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'15(2)'18(5)'21(6)'24(6)'26(6)

Distribution · 145 analyzed

5
80
4
13
3
4
2
3
1
45

How They Respond to Reviews

0%response rate
Good

The owner provides personalized responses that acknowledge specific details of each review. They address negative feedback by offering direct contact information for leadership or explaining the steps being taken to resolve operational issues.

Questions for Your Tour

  • 1We've heard wonderful things about the rehabilitation and therapy teams here; could you tell us more about how they work with residents during their recovery?
  • 2How do you ensure that call lights are answered promptly, especially during the overnight or weekend shifts?
  • 3What specific protocols do you have in place to maintain a clean and fresh-smelling environment throughout the facility?
  • 4In the event of a medical emergency after hours, what is the process for contacting the on-call physician or coordinating urgent care?
  • 5How does the management team ensure that families are kept updated and can easily reach the social workers or nursing staff with questions?
  • 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The rehab department really works here. They take the time to understand your needs and will work their magic.

Rehab patient's family · 2026★★★★★

The nurses and staff were attentive and genuinely caring, and they always made sure my relative had what they needed. Communication was smooth, the environment felt safe, and we never felt overlooked.

Long-term resident's family · 2025★★★★★

I have noticed that when I press the red button for a CNA or nurse, it can sometimes take over an hour for someone to come.

Long-term resident's family · 2025☆☆☆☆
Source: 141 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
94%
Registered nurses for medical care
Total Nursing
4.63hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
19.4%
CA
10.7%
Sacramento
9.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
14.4%
CA
10.4%
Sacramento
6.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
12.1%
CA
7.0%
Sacramento
5.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.3%
CA
10.5%
Sacramento
9.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.8%
Mixed vs Avgs
Here
12.8%
US
19.5%
CA
13.7%
Sacramento
8.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Sacramento
99.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
79.7%
CA
93.2%
Sacramento
97.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Sacramento
98.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
CA
1.5%
Sacramento
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
1penalties
Well above state avg (15.4)
25 complaint-triggered

River Pointe Post-Acute shows significant concerns with families filing 22 complaints triggering federal inspections across multiple recent years. The facility has recurring issues with infection control, medication management, and safety hazards including broken call systems and accident prevention. Most problematic are repeated deficiencies in protecting residents from abuse and neglect, with the latest incident in December 2024. While the facility corrects violations when cited, the pattern of complaints and repeat issues in critical care areas warrants careful consideration.

Mar 13, 2026Complaint
2
0602Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 12, 2026Routine
21
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Feb 19, 2026Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 29, 2025Complaint
1
0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Dec 19, 2025Complaint
2
0675Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 18, 2025Complaint
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Federal Penalties

Fine

Mar 12, 2026

$15,185

Ownership & Operations

Who Operates This Facility

Owner / Operator

River Pointe Post-Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Links Healthcare Group

Chain Size

31 facilities nationwide

Chain avg rating: 2.8/5 · Rank 22 of 31

Ownership & Management

Key personnel

6041 North Fair Oaks Boulevard LLC5% or Greater Security InterestForbright Bank5% or Greater Security InterestRodriguez, CurtisOfficer / DirectorTilford, TobyOfficer / DirectorLinks Healthcare Group LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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