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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 144 Google reviews
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No Medicare penalties on record
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
River City Post Acute is highly regarded for its exceptional physical and occupational therapy teams, which many families credit with significant recovery progress. While the facility is noted for having an older building, the primary praise centers on the compassion and professionalism of the rehab and nursing staff. However, potential residents should be aware of serious recurring concerns regarding communication failures, difficulty reaching the facility by phone, and inconsistent cleanliness in some patient rooms.
Quality Themes
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Concerns
Rating Trends
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Distribution · 262 analyzed
The owner relies heavily on templated, repetitive responses that use standardized phrasing to acknowledge feedback. While they attempt to provide contact information for specific issues, the core of the responses is highly formulaic.
Personalized based on this facility's data
Key Review Excerpts
“The facility is an older location but my mom was there this last year recovering from hip surgery and the staff were all very friendly and accommodating.”
“I was in here for over a year and was admitted into there Hospice Wing. 12 months later I walked out using a cane only after having a life ending stroke. Everyone is top of their game.”
“I have noticed that when I press the red button for a CNA or nurse, it can sometimes take over an hour for someone to come.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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measures
4
measures
5
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
River City Post Acute shows concerning patterns with over half of its 116 deficiencies triggered by family complaints, indicating ongoing quality issues. The facility repeatedly struggles with infection control, nutrition and food safety, and protecting residents from abuse and neglect. While all violations show correction plans, the high volume of complaint-driven investigations and recurring problems in critical care areas suggest systemic challenges that families should carefully investigate before considering placement.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
River City Post Acute
for profit
Windsor
22 facilities nationwide
Chain avg rating: 2.3/5 · Rank 16 of 19 (Lowest rating)
Owners
Antelope Realty Holdings I, LLC
Owner · Organization
Windsor Norcal 13 Holdings LLC
Owner · Organization
Antelope Holdings I, LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
144 reviews from families & visitors
Official Website
Visit riverpointepostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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