Ridgewood Health Services, INC.
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews
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What this means for your family
This facility has a high volume of non-descriptive positive ratings, but the few detailed reviews raise serious concerns about staff behavior and food quality. We strongly recommend scheduling an in-person tour to observe staff-resident interactions and requesting a sample menu to verify the quality of dining services before making any decisions.
Google Reviews
Google Reviews
19 reviews on Google“Ridgewood Health Services, Inc. receives highly polarized feedback, with a significant number of reviews consisting only of star ratings without descriptive text. The few critical reviews express strong dissatisfaction regarding staff conduct and food quality, while positive reviews lack specific details about the care provided.”
Quality Themes
Tap a score for detailsStrengths
- Positive star ratings from a subset of reviewers
- Consistent presence of local guides among reviewers
Concerns
- Poor staff attitude and unprofessionalism (mentioned by 2 reviewers)
- Low quality of food services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How do you ensure that the dining experience is both nutritious and enjoyable for the residents every day?
- 2What steps is the team taking to foster a warm, professional, and welcoming environment for both residents and their families?
- 3Can you tell me more about the daily activities and social programs available to keep residents engaged and active?
- 4How does the nursing staff manage medical emergencies or changes in health status during the overnight hours?
- 5With a capacity of 98 residents, how do you ensure each person receives personalized attention from the care team?
- 6What is the process for communicating important updates or changes in care to family members?
Personalized based on this facility's data
Key Review Excerpts
“Rude to patients. Food is horrible. I hope I never have to come to this facility”
“Do not, I repeat DO NOT entrust a loved one to this institution.”
“I wouldn't take anyone in my family there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ridgewood Health Services shows a mixed inspection record with 9 deficiencies across 3 surveys, all corrected by the facility. The most frequent issues involved fire safety systems, electrical safety, and food service operations. While no complaints triggered inspections, the facility has faced recurring challenges with safety infrastructure and kitchen operations, though they have addressed each violation with documented correction dates.
Jan 9, 2020Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Dec 20, 2018Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Mar 29, 2018Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Ridgewood Health Services, INC.
for profit
Ownership & Management
Owners
Brown, Joette
Owner
Stewart, Alicia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit viewwoodhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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