Shadescrest Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 140 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (13 vs median 3.0)
Bottom 25% in AL · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
Shadescrest is highly regarded for its friendly staff and clean environment, making it a strong candidate for short-term rehab. However, because there are recent reports of poor communication regarding sensitive family matters and concerns about neglect, we recommend that families maintain frequent, unannounced visits and establish a clear point of contact for medical and personal updates.
Google Reviews
Google Reviews
140 reviews on Google“Shadescrest Health Care Center receives overwhelming praise for its friendly, attentive, and professional staff who make families feel welcome. While many reviewers highlight the cleanliness of the facility and the quality of care provided to their loved ones, there are isolated but serious reports regarding communication practices and patient neglect that families should investigate further. Overall, the facility is frequently recommended for its warm environment and helpful nursing team.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility
- Welcoming and professional atmosphere
- Strong communication during admission and visits
Concerns
- Poor communication regarding sensitive family matters (mentioned by 2 reviewers)
- Reports of neglect or lack of active care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; what are your current protocols for ensuring resident rooms and common areas stay that way?
- 2Since many families have praised the warmth and friendliness of your nursing staff, how do you ensure that this high level of personal attention is maintained during busy shifts?
- 3We want to make sure we are always in the loop, so what is your preferred method for keeping families updated on any changes in a resident's condition or sensitive health matters?
- 4In the event of a medical emergency during the night or over the weekend, what is the specific process for notifying the family and coordinating care?
- 5What kind of daily activities or social programs do you have planned to keep residents engaged and active within the community?
- 6We noticed there have been some recent challenges noted in state inspections; what specific steps is the facility taking right now to address those deficiencies and improve care standards?
Personalized based on this facility's data
Key Review Excerpts
“My mother is doing 21 day rehab there and so far everyone has been amazing! She has a little over 2 weeks left and she has already made significant progress!”
“My first visit today with brother n law. He hasn't been able to feed himself for awhile now but when I walked in the CNA was feeding him and making sure he was taken care of. Very attentive staff .”
“This is an amazing place! The sweetest employees from every area. They have treated my mother with love, care, and attention.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring issues, with infection control problems appearing across all three surveys (2018, 2019, 2024) and fire safety deficiencies in multiple inspections. The most recent 2024 survey identified significant concerns in resident rights, infection control, and safety systems including sprinklers and emergency power. While all deficiencies show correction dates, the recurring nature of infection control and safety issues suggests potential systemic challenges that families should discuss during visits.
Feb 9, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 1, 2019Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 26, 2018Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Shadescrest Health Care Center
for profit
Ownership & Management
Owners
King, Janet
Owner
Stout, Jerry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
140 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Ridgewood Health Services, INC.
1.7 miNursing Home · Jasper, AL
Ridgeview Health Services, INC
2.5 miNursing Home · Jasper, AL
Cordova Health and Rehabilitation, LLC
7.0 miNursing Home · Cordova, AL