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Nursing HomeMedicaid Investigative

Ridgeview Healthcare & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

200 Pennsylvania Avenue, Shenandoah, PA 17976111 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.2/5

based on 40 Google reviews

5
4
3
2
1
Ridgeview Healthcare & Rehab Center Nursing Home in Shenandoah, PA — Street View
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What this means for your family

While some patients report successful rehabilitation outcomes, the facility has a recurring pattern of serious allegations regarding patient hygiene and staff professionalism. We strongly advise families to conduct an unannounced visit and speak directly with current residents or staff about care protocols before making a decision.

Google Reviews

Google Reviews

40 reviews on Google
Ridgeview Healthcare & Rehab Center receives highly polarized reviews, with a significant number of reports alleging severe neglect, unprofessional staff behavior, and poor hygiene. While a minority of reviewers praise the facility for life-saving care and attentive therapy, the majority of recent feedback highlights critical failures in patient safety, communication, and basic care standards.

Quality Themes

Tap a score for details
Food2.0Staff2.0Clean1.0Activities2.0Meds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Attentive medical care for some residents
  • Effective physical therapy outcomes
  • Kindness from select individual staff members

Concerns

  • Neglect and poor hygiene (e.g., open sores, residents left in soiled linens) (mentioned by 6 reviewers)
  • Unprofessional, rude, or disrespectful staff (mentioned by 7 reviewers)
  • Poor communication and difficulty reaching management (mentioned by 4 reviewers)
  • Medication management and monitoring failures (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(3)'22(10)'24(3)'26(3)

Distribution · 44 analyzed

5
12
4
1
3
0
2
3
1
28

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1How does your team ensure that residents are kept clean, dry, and comfortable throughout the day?
  • 2What specific protocols are in place to ensure medication is administered accurately and monitored closely?
  • 3Can you tell me more about how the nursing staff communicates important health updates or changes to family members?
  • 4We've heard great things about the physical therapy outcomes here; how does the therapy team work with the nursing staff to support a resident's recovery?
  • 5What kind of daily activities or social events do you have planned to keep residents engaged and active?
  • 6How does the facility manage nutrition and dining to ensure meals are both appetizing and easy to eat?

Personalized based on this facility's data


Key Review Excerpts

My mother had a great experience at Ridgeview as did the rest of my family when helping care for her. The nurses were kind and you could tell that they really looked out for her.

Family member · 2023☆☆☆☆

Constantly telling the nurse that residents have open sores on there bottom they don't care about it and don't do nothing about.

Family member · 2022☆☆☆☆

They left my Wife laying in her pee for OVER AN HOUR! And then after i called to complain they actually went into her room and told her ' if your husband wants you cleaned up so fast, tell him to do it himself!'

Spouse · 2017☆☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
1.40hrs
34%
All nurses + aides combined
Staff Turnover
88%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Schuylkill
6.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
14.4%
PA
17.5%
Schuylkill
18.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
15.3%
PA
18.4%
Schuylkill
16.6%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.0%
Worse than Avg
Here
12.0%
US
4.9%
PA
5.1%
Schuylkill
3.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility86.0%
Worse than Avg
Here
86.0%
US
93.4%
PA
87.1%
Schuylkill
91.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.6%
Worse than Avg
Here
89.6%
US
95.5%
PA
93.5%
Schuylkill
94.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
79.8%
PA
68.7%
Schuylkill
70.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.0%
Mixed vs Avgs
Here
74.0%
US
81.8%
PA
69.2%
Schuylkill
74.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Schuylkill
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
6penalties
54 complaint-triggered
$333,638 in fines

This facility has a concerning pattern of repeated deficiencies across multiple care areas, with most violations stemming from family complaints about care quality. The most frequent problems involve resident rights violations (including dignity and safe living conditions), infection control failures, and nutrition/dietary issues. While all deficiencies show correction dates, the facility continues to struggle with similar issues across surveys, including two recent cases of abuse/neglect protection failures in 2024 and 2025, suggesting ongoing systemic problems that families should carefully evaluate.

Mar 20, 2026Routine
15
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0940Potential for harm · IsolatedCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0570Minimal · WidespreadCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Mar 20, 2026Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 5, 2026Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 3, 2025Routine
8
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0575Minimal · WidespreadCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

May 23, 2025Routine
7
0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 13, 2025Complaint
7
0836Potential for harm · PatternCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Federal Penalties

Fine

Dec 20, 2024

$69,962

Payment Denial

Dec 20, 2024

73-day denial

Fine

Jul 26, 2024

$103,654

Payment Denial

Jul 26, 2024

66-day denial

Fine

Jan 26, 2024

$160,022

Payment Denial

Jan 26, 2024

138-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridgeview Healthcare & Rehab Center

Organization Type

for profit

Ownership & Management

Owners

Yurman, Kalman

Owner

100%

Key personnel

Vandermark, JenniferW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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