Ridgecrest Retirement and Healthcare Community
Limited public data on Ridgecrest Retirement and Healthcare Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 61 Google reviews
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What this means for your family
This facility offers a beautiful environment and excellent care for those in assisted living or respite care. However, if your loved one requires skilled nursing or rehab, you must investigate the reported issues with understaffing, hygiene, and slow response times to call lights.
Google Reviews
Google Reviews
61 reviews on Google“Families should approach Ridgecrest with caution, as there is a significant divide between the highly praised assisted living/respite services and the criticized skilled nursing/rehab side. While many reviewers laud the compassionate nursing staff and beautiful grounds, multiple reports of understaffing, hygiene issues, and delayed response to call lights suggest serious care gaps in the skilled nursing wing.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and sweet nursing staff
- Beautifully maintained grounds and campus
- Welcoming and professional admissions process
- High-quality care in the assisted living and respite wings
Concerns
- Understaffing leading to delayed response to call lights (mentioned by 3 reviewers)
- Hygiene and sanitation issues (urine odors and soiled residents) (mentioned by 3 reviewers)
- Poor food quality and inconsistent meal service (mentioned by 3 reviewers)
- Unprofessional behavior or verbal altercations among staff (mentioned by 3 reviewers)
Rating Trends
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Distribution · 66 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how sweet and compassionate the nursing staff is; how do you ensure that this level of care remains consistent during shift changes?
- 2The grounds here are absolutely beautiful; what kind of outdoor activities or strolls are available for residents to enjoy the campus?
- 3Could you walk us through your daily meal service, including how you ensure food quality and variety stay consistent for every resident?
- 4What specific protocols do you have in place to ensure prompt responses to call lights and to maintain a high standard of cleanliness in the resident rooms?
- 5How is medication management handled here, and what steps are taken to ensure there are no errors in administration?
- 6In the event of a medical emergency after hours, what is the immediate process for getting a resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“The staff & everyone there are so supportive. Best decision ever!!!”
“The staff is phenomenal. The D O Nis in charge and keeps the tight ship. The c n a 's are all very sweet and compassionate and on point.”
“My mom has been at Ridgecrest a year. Her care there has been phenomenal. After breaking her hip, and not getting good treatment at a different rehab nursing home, Ridgecrest welcomed her back with loving care.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Ridgecrest Retirement and Healthcare Community underwent its most recent comprehensive inspection on March 21, 2024. The inspection resulted in no violations of state standards, and there are currently no enforcement actions on record for this facility.
Mar 21, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Pmg Opco Waco, LLC
for profit
BETTY HEALEY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit ridgecresthc.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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