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Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus grounds. Still worth an in-person visit.
based on 25 Google reviews
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Ridgecrest Community Care Center has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, well-maintained campus grounds and friendly and engaging staff interactions. Review the component ratings and current source records before deciding.
Ridgecrest Community Care Center receives highly polarized feedback, with recent reviews showing a sharp divide between families who praise the facility's atmosphere and those reporting severe neglect. While some families appreciate the scenic grounds and friendly staff, others cite critical failures in medical oversight, poor communication regarding patient health, and hygiene concerns such as bed bugs and dehydration.
Quality Themes
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Concerns
Rating Trends
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Distribution · 25 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses took my mom off feeding and water for two days and she became dehydrated with a UTI (that they said she did not have) and ended up having a setback and another stroke.”
“My mother has had Bed Bugs in her bed Twice now! That is a health hazard. I’ve taken her over the counter medicine At least three times for them to administer to her which they have “lost” !”
“The night shift take 4 to 5 hours to make rounds to check to see if they diaper needs change, be all on da phone, sleep in the lobby, & ect”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Ridgecrest Community Care Center has 18 deficiencies across five surveys, with families filing three complaints that led to violations including failure to report suspected abuse and poor communication about resident conditions. The facility shows recurring issues with medication management, safety hazards, and care planning that persist across multiple years, though all violations have correction dates indicating the facility addressed identified problems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ridgecrest Community Care Center
nonprofit
Commcare Corporation
14 facilities nationwide
Chain avg rating: 3.1/5 · Rank 7 of 14
Owners
Commcare Corporation
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit ridgecrestccc.com
Medicare data downloads
Original nursing home datasets
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