Rialto Assisted Living
Families consistently rate this highly — reviewers highlight friendly and helpful staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
The facility excels in providing a compassionate staff and helpful management during difficult transitions like hospice. However, you should prioritize a visit during mealtime to personally evaluate the food quality, as it is a consistent point of dissatisfaction for others.
Google Reviews
Google Reviews
7 reviews on Google“Families can expect a friendly and helpful staff, particularly during the admission and hospice transition processes. However, there are significant and recurring complaints regarding the quality of the food, which multiple reviewers described as terrible or horrible.”
Quality Themes
Strengths
- Friendly and helpful staff
- Supportive management during transitions
- Welcoming environment for volunteers
Concerns
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how supportive the management team is during transitions; how do you personally help new residents settle into the community?
- 2Could you tell us more about the dining experience, specifically regarding how much variety and nutritional balance is provided in the daily menus?
- 3With a community of about 94 residents, how do you ensure that everyone receives personalized attention during mealtimes?
- 4What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 5How is the nursing staff structured to handle medical emergencies or changes in health needs during the overnight hours?
- 6We noticed the staff is often described as very friendly; how do you foster that welcoming environment for both residents and volunteers?
Personalized based on this facility's data
Key Review Excerpts
“Janet the manager really knows her stuff and has helped us with admitting my grandmother and getting her on hospice.”
“The nurses and staff are always friendly. We have our regular gamers whenever we visit. We love the Retirement Home!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 12, 2026Routine
The inspection identified multiple deficiencies across several areas, including physical plant storage issues, incomplete personnel records, medication administration errors, and missing required resident documentation (Physician Reports and Needs/Services Plans). The presence of Type A deficiencies related to staff health screening indicates immediate safety concerns that require prompt correction.
One resident shower was observed being used for storage of equipment such as a shower chair, wheelchair, and over-the-toilet commode.
Two out of seven staff files were missing a current Health Screening Report, which poses an immediate risk to the health, safety, or personal rights of persons in care.
The Administrator did not maintain an accurate Medication Administration Record (MAR) for two out of seven residents, and there were missing Med-Tech signatures or notations for dispensed medications.
Two out of seven residents were missing a current Physician Report, which poses a potential health, safety, or personal rights risk to persons in care.
Two out of seven residents were missing a current Needs and Service Plan, which poses a potential health, safety, or personal rights risk to persons in care.
Oct 13, 2025Follow-upCleanReport
The inspection was an unannounced case management visit conducted to amend a report and gather signatures, referencing a prior complaint. The visit was completed without any deficiencies being cited in the provided report sections.
Sep 23, 2025ComplaintCleanReport
This report details an investigation into a complaint regarding staff not meeting residents' dietary needs. The investigation found that the allegation was unsubstantiated based on interviews and observations. No specific deficiencies were cited in the final report.
Apr 14, 2025ComplaintCleanReport
The complaint investigation substantiated the allegation that the resident has eloped multiple times due to a lack of supervision. The facility was cited for a Type A deficiency related to unsafe wandering/elopement and a Type B deficiency for failing to ensure the resident remained supervised and within the facility.
Apr 14, 2025Complaint
The complaint investigation substantiated the allegation that the resident has eloped multiple times due to a lack of supervision. The facility was cited for a Type A deficiency related to unsafe wandering/elopement and a Type B deficiency for failing to ensure the resident remained supervised and within the facility.
Behavioral expression, such as unsafe wandering or elopement, was cited. This indicates a significant immediate risk to the resident.
The licensee failed to ensure the resident did not leave the facility unassisted, which was observed during the investigation.
Feb 28, 2025Routine
The facility was visited for a Case Management purpose, following a Special Incident Report. The Licensing Program Analyst conducted a health and safety check and interviewed staff and clients. No deficiencies were observed during this visit.
The facility failed to ensure the MARS contains current and accurate information regarding residents' medication. Specifically, one resident's MARS was missing two medications prescribed by the physician, which poses an immediate health, safety, or personal rights risk.
The facility did not comply with the requirement to notify the Department in writing within five working days of initiating or admitting a resident receiving hospice care. This was noted for 4 out of 8 residents on hospice services, posing an immediate health, safety, or personal rights risk.
Feb 28, 2025Follow-upCleanReport
The facility was visited for a Case Management purpose, following a Special Incident Report. The Licensing Program Analyst conducted a health and safety check and interviewed staff and clients. No deficiencies were observed during this visit.
Nov 14, 2024Follow-upCleanReport
The facility underwent a Case Management visit on November 14, 2024. The Licensing Program Analyst met with the Administrator and obtained signatures on an amended complaint report. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Sochun Operation INC
KYONG SUK LEE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit rialtoassistedliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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