See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Restin South

6347 Crowell Gap Road, Roanoke, VA 2401412 bedsLicensed & Active

Limited public data available for this facility. Call to verify details directly.

Watch Restin South

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

Nearby Alternatives To Compare

Compare this facility with at least one nearby backup option.

When public data is thin, nearby alternatives give you better context on pricing, reviews, and how much information is publicly available in the same market.

Verify sources first

State Inspection History

State Inspections

Source: VA State Licensing Agency

8total
27deficiencies
Feb 19, 2026Routine

Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/19/2026 8:45am until 12:00pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at Cynthia.ball@dss.virginia.gov

22VAC40-73-450-F

Based on resident record review, the facility failed to ensure that individualized service plans ( ISP

22VAC40-73-550-G

Based on staff record review, the facility failed to ensure that written acknowledgement of an annual review of resident rights was maintained in staff records. EVIDENCE: 1. The records for staff persons 1 and 2 did not contain written acknowledgement of an annual review of resident rights for these employees.

22VAC40-73-650-E

Based on resident record review, the facility failed to ensure that resident records contained signed physician orders. EVIDENCE: 1. The February 2026 medication administration record for resident 2 has documentation of a physician order dated 02/04/2025 for Terbinafine HCL 1% cream, apply a small amount topically twice a day for groin rash. The record for resident 2 did not contain a signed physician order for this medication.

22VAC40-73-680-I

Based on resident record review, the facility failed to ensure that all required information was included on resident medication administration records ( MAR

Feb 18, 2025Complaint
CleanReport

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/18/2025 8:30am until 11:30am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 01/29/2025 regarding allegations in the area(s) of: Administration and administrative services, resident care and related services and emergency preparedness Number of residents present at the facility at the beginning of the inspection: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at cynthia.ball@dss.virginia.gov

Feb 18, 2025Routine

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/18/2025 8:30am until 11:30am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at cynthia.ball@dss.virginia.gov

22VAC40-73-250-D

Based on staff record reviews, the facility failed to ensure that a screening for tuberculosis was completed annually for staff. EVIDENCE: 1. The record for staff person 2 has documentation that the last screening for tuberculosis was completed on 02/01/2024.

22VAC40-73-680-I

Based on resident record review, the facility failed to ensure that all required documentation was included on resident medication administration records ( MAR

22VAC40-80-120-E-2

Based on observations of the facility physical plant, the facility failed to ensure posting of the findings of the most recent inspection of the facility. EVIDENCE: 1. The facility most recent inspection was not posted at the time of on-site inspection.

Feb 16, 2024Routine

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/16/2024 8:00am until 12:00pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 7 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at cynthia.ball@dss.virginia.gov

22VAC40-73-250-D

Based on staff record review, the facility failed to ensure that an annual screening for tuberculosis was maintained for all staff. EVIDENCE: 1. The record for staff person 3 has documentation that the last screening for tuberculosis was completed on 07/25/2022.

22VAC40-73-440-D

Based on resident record reviews, the facility failed to ensure that uniform assessment instruments ( UAI

22VAC40-73-610-B

Based on observations of the facility physical plant, the facility failed to ensure that the posted menu was dated for the current week. EVIDENCE: 1. The menu post in the facility on 02/16/2024, did not contain any dates to reflect that it is the current weeks menu.

22VAC40-73-640-D

Based on observation of the facility medication cabinet and staff interview, the facility failed to ensure that a pharmacy reference book, drug guide or medication handbook no more than two years old was readily available for staff who administers medications. EVIDENCE: 1. The drug reference book available in the facility medication room was noted to be dated from 2021. In an interview with staff person 1, it was expressed that this was the only book available in the facility on the day of inspection.

Feb 21, 2023Complaint
CleanReport

Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/21/2023 8:30am until 12:00pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 12/20/2022 regarding allegations in the area of: Resident care and related services Number of residents present at the facility at the beginning of the inspection: 8 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at cynthia.ball@dss.virginia.gov

Feb 21, 2023Routine

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/21/2023 8:30am until 12:30pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 8 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Cynthia Ball-Beckner, Licensing Inspector at 540-309-2968 or by email at cynthia.ball@dss.virginia.gov

22VAC40-73-250-D

Based on staff record review, the facility failed to ensure that new staff received a screening for tuberculosis on or within seven days prior to the first day of work at the facility. EVIDENCE: 1. The record for staff person 2, hired on 06/22/2022, has documentation that a screening for tuberculosis was noted completed until 07/25/2022 for this employee.

22VAC40-73-550-G

Based on resident record review, the facility failed to ensure that a annual review of resident rights was conducted with residents. EVIDENCE: 1. The record for residents 1, 2 and 3 did not contain documentation of a review of resident rights annually on the day of inspection.

22VAC40-73-860-I

Based on observations of the facility physical plant, the facility failed to store cleaning supplies in a locked area. EVIDENCE: 1. A container of Member Mark Disinfectant Wipes was observed sitting out on the dresser in the room on the left towards the dining room. 2. A spray bottle labeled Clorox Bleach was noted under the sink in the bathroom in the hallway. 3. A container of Clorox Disinfectant Wipes was observed sitting out on the dresser to the right in the room with a sign "No Food or Drink".

22VAC40-73-970-A

Based on review of facility fire drill logs, the facility failed to ensure that drills required for each shift in a quarter were not conducted in the same month. EVIDENCE: 1. The facility fire drill log has documentation that all drills conducted between June 2022 and January 2023 were conducted between the hours of 10:30am and 3:45pm. There is no documentation of evening or night shift drills. Also a drill was not completed for the month of December 2022.

22VAC40-90-40-B

Based on a review of staff records, the facility failed to ensure that a criminal background check was completed prior to the 30th day of employment for new employees. EVIDENCE: 1. The record for staff person 2, hired on 06/22/2022, did not contain a criminal record check on the day of inspection.

Feb 3, 2022Routine

The LI for Restin South conducted an on-site renewal inspection at the facility on 02/03/2022 from 9:am until 1:00pm. A tour of the facility physical plant was conducted and the morning activity and mid day meal were observed. Resident and staff records as well as other forms of facility documentation were reviewed and interviews were conducted with residents and staff. Medication administration was reviewed. A exit interview was conducted on-site with the facility administrator to review violations and provide opportunities for additional information to be provided. If you have any questions please contact your LI at 540-309-2968.

22VAC40-73-210-A

Based on a review of staff records, the facility failed to ensure that staff received all required training annually. EVIDENCE: 1. The record for staff person 3 has documentation that between 07/18/2020 to 07/18/2021, only 2 hours of training on topics related to residents' mental impairments was received. The facility has a population of adults with mental impairments residing in the facility in which at least four hours of training annually shall focus on topics related to residents' mental impairments.

22VAC40-73-250-D

Based on a review of staff records, the facility failed to ensure that staff submitted a risk assessment for tuberculosis annually. EVIDENCE: 1. The record for staff person 3 has documentation that the last risk assessment for tuberculosis was completed on 01/20/2021.

22VAC40-73-320-A

Based on a review of resident records, the facility to ensure that physical examinations were completed in entirety. EVIDENCE: 1. The physical examination dated 07/16/2021 in the record for resident 3 is incomplete as it lacks documentation of a statement that the individual does not have any of the conditions or prohibited care needs or a statement that specifies whether the individual is or is not capable of self-administering medication. 2. The physical examination dated 08/04/2021 in the record for resident 4 is incomplete as it lacks documentation of a statement that the individual does not have any of the conditions or prohibited care needs, a statement that specifies whether the individual is considered to be ambulatory or non-ambulatory or a statement that specifies whether the individual is or is not capable of self-administering medication.

22VAC40-73-350-B

Based on a review of resident records, the facility failed to ascertain, prior to admission, whether a potential resident is a registered sex offender. EVIDENCE: 1. The record for resident 3, admitted on 07/27/2021, has documentation that a sex offender screen was not completed until 08/05/2021.

22VAC40-73-440-A

Based on a review of resident records, the facility failed to ensure that uniform assessment instruments ( UAI

22VAC40-73-450-F

Based on a review of resident records, the facility failed to ensure that individualized service plans ( ISP

22VAC40-73-490-D

Based on a review of the facility health care oversight, the facility failed to ensure that the date of the healthcare oversight was included. EVIDENCE: 1. The facility healthcare oversight report completed for the months of July 2021 through December 2021 does not include the date that the actual oversight was completed.

22VAC40-73-610-D

Based on a review of resident records, the facility failed to ensure that special diets prescribed by a physician were prepared and served according. EVIDENCE: 1. The record for resident 3 has documentation of a physician order dated 07/30/2021 for the resident to be on an 1800 calorie ADA diet. Per an interview with staff person 1 at the beginning of the inspection, there were no residents who were currently on a special diet..

22VAC40-73-700-2

Based on observations of the facility physical plant, the facility failed to ensure that a " No Smoking-Oxygen in Use" sign was posted in any room where oxygen is in use. EVIDENCE: 1. The middle room in the back hallway was noted to have an oxygen concentrator sitting by the second bed. The room did not have a "No Smoking-Oxygen in Use" sign posted on the day of inspection. 2. The room to the left in the hallway heading towards the dining room was noted to have an oxygen concentrator sitting by the second bed. The room did not have a "No Smoking-Oxygen in Use" sign posted on the day of inspection.

22VAC40-73-870-A

Based on observations made of the facility physical plant, the facility failed to maintain the interior of the building. EVIDENCE: 1. The ceiling in the middle room on the back hallway was noted to have several areas of chipping/peeling paint.

22VAC40-73-950-A

Based on a review of the facility emergency preparedness and response plan, the facility failed to ensure that annual contact with the local emergency coordinator to determine, local disaster risks, communitywide plans to address different disasters and emergency situations, and assistance, if any, that the local emergency management office will provide to the facility in an emergency was made. EVIDENCE: 1. The facility emergency preparedness and response plan has documentation that the last contact with the facility local emergency coordinator was conducted on 01/06/2020.

May 11, 2021Routine
CleanReport

This inspection was conducted by licensing staff using an alternate remote protocol necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A focused monitoring inspection was initiated on 05/11/2021 and concluded on 05/11/2021. The Administrator was contacted by telephone to initiate the inspection. The Administrator reported that the current census was 9. The inspector notified the Administrator of items required to complete the inspection. The inspector reviewed the facility medication management plan and infection control plan submitted by the facility to ensure documentation was complete. The information gathered during the inspection determined no violations with applicable standards or law. No violations were issued.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Call