Nursing HomeMedicaid Medicare 5-star

Rest Haven Nursing Home

Strong Medicare quality ratings; public reviewers often praise historically perceived as a top-tier facility. Still worth an in-person visit.

2274 Mcdermott Pond Creek Road, Mcdermott, OH 45652|23 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 9 Google reviews

(740) 259-2838 Directions

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · 3 findings in latest survey

Source: Medicare data

What this means for your family

Rest Haven Nursing Home has a strong overall Medicare rating. Public reviewers frequently mention: historically perceived as a top-tier facility and some staff members demonstrate genuine effort. Review the component ratings and current source records before deciding.

Google Reviews

10 public Google reviews available

Rest Haven Nursing Home receives highly polarized feedback, with older reviews offering generic praise while recent reports highlight significant operational failures. Families should be aware of specific complaints regarding poor food quality, inconsistent staff performance, and neglectful physical therapy services.

Quality Themes

Tap a score for details

Strengths

Historically perceived as a top-tier facility
Some staff members demonstrate genuine effort
Stately building architecture

Concerns

Poor quality and non-nutritious food
Staff negligence and lack of professionalism

Rating Trends

Tap a year to see what changed

Distribution · 10 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the smaller size of your facility with 23 residents, how do you ensure that each resident receives consistent, personalized attention throughout the day?
2I noticed the staffing rating is lower than other areas; could you walk me through your current staffing plan and how you ensure coverage for all residents' needs?
3We understand that nutrition is vital for our loved one's health; could you describe your current dining program and how you incorporate resident feedback to improve meal quality?
4What specific protocols do you have in place for medication management to ensure accuracy and safety for all residents?
5With your beautiful, historic building, how do you balance maintaining the facility's character while ensuring it remains fully equipped for modern medical care and safety?
6Could you share how your team handles medical emergencies or urgent health changes, especially during evening or weekend hours?

Personalized based on this facility's data

Key Review Excerpts

“At one time this may have been a great facility. My mother was here and there was constant problems. Don't get me wrong there was some staff there that tried to do their job but the majority of them did not do their jobs.”

Long-term resident's family · 2026★☆☆☆☆

“The food was terrible; it did not even look like it was editable and would not follow a reasonable diet recommendations (Over processed and carb loaded) Physical therapy would not do their jobs but constantly on their phones instead of working.”

Long-term resident's family · 2026★☆☆☆☆

Source: 10 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.68hrs

91%

Registered nurses for medical care

Total Nursing

5.32hrs

All nurses + aides combined

Staff Turnover

48%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility100.0%

Worse than Avg

Here

100.0%

12.8%

30.1%

Scioto

28.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility23.3%

Mixed vs Avgs

Here

23.3%

19.5%

25.5%

Scioto

37.6%

Residents needing more daily help over time

↓ Lower is better

This Facility4.8%

Mixed vs Avgs

Here

4.8%

13.9%

5.3%

Scioto

3.7%

Residents on antipsychotic medication

↓ Lower is better

This Facility16.2%

Worse than Avg

Here

16.2%

15.4%

8.8%

Scioto

8.1%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

92.7%

Scioto

96.9%

Residents whose walking got worse

↓ Lower is better

This Facility10.9%

Mixed vs Avgs

Here

10.9%

14.1%

6.1%

Scioto

4.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

82.0%

78.5%

Scioto

83.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

12findings in history

Latest survey: 3 · well below OH avg (10.1)

Rest Haven has a mixed inspection record with 9 deficiencies across 3 surveys, all corrected by the facility. Fire safety issues are the primary concern, appearing in both 2022 and 2024 inspections involving sprinkler systems, fire alarms, and cooking facilities. The facility also had problems with resident assessments and care planning in 2024. While all deficiencies were addressed, the recurring fire safety violations suggest ongoing maintenance challenges that families should discuss during visits.

May 28, 2026Routine5 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jun 20, 2024Routine4 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Aug 31, 2022Routine3 findings

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rest Haven Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Voiers-Akers, Deborah

Owner

100%

Key personnel

Akers, StevenManaging Control - Governing BodyClarke, AnnaOfficer / DirectorRw Corwin & Company INCManagerClarke, AnnaManagerHenderson, TheresaManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(740) 259-2838

2274 Mcdermott Pond Creek Road

Mcdermott, OH 45652

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

9 reviews from families & visitors

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.