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Residence at Skyway Park LLC, the

Limited public data on Residence at Skyway Park LLC, the. Call, tour, and ask to meet current residents' families — your own impression matters most.

886 Arcturus Drive, Broadmoor · Colorado Springs, CO 8090568 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
3.3/5

based on 16 Google reviews

5
4
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1

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What this means for your family

While some families report positive experiences with management, the recent reports of medication errors and severe understaffing are significant red flags. We strongly recommend requesting a copy of the most recent state survey results and visiting during off-hours to observe staffing levels and dining conditions yourself.

Google Reviews

Google Reviews

16 reviews on Google
The Residence at Skyway Park receives highly polarized feedback, with some families praising the compassionate staff and resident happiness, while others report serious concerns regarding neglect and facility maintenance. Critics highlight issues with food quality, understaffing, and safety, whereas supporters emphasize the facility's cleanliness and responsive management.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean5.0Activities4.0Meds2.0MemoryN/AComms7.0Value3.0

Strengths

  • Responsive management team
  • Warm and friendly atmosphere for some residents
  • Clean and comfortable facility environment
  • Active social life for residents

Concerns

  • Poor food quality and inadequate dining environment (mentioned by 3 reviewers)
  • Understaffing and unprofessional behavior (mentioned by 4 reviewers)
  • Medication management errors and safety issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02018(2)5.02019(2)5.02020(1)2.32022(3)4.22023(6)5.02025(1)1.52026(2)

Distribution · 17 analyzed

5
9
4
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3
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1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It's wonderful to hear that the management team is so responsive; how do you typically communicate important updates or changes to the families?
  • 2We want to make sure the dining experience is enjoyable; could you tell us more about the daily menu options and how the dining environment is structured?
  • 3What specific protocols are in place to ensure medication is administered accurately and safely every single time?
  • 4Could you describe the variety of social events and activities available to help residents stay engaged and connected with one another?
  • 5In the event of a medical emergency during the night, what is the immediate process for getting care and notifying the family?
  • 6Since the facility is known for being clean and comfortable, how do you ensure that the resident's personal space remains a high priority for the care team?

Personalized based on this facility's data


Key Review Excerpts

My mom and brother have lived at Skyway Park for a little over four years and they are both very happy there. The ALF staff seem to genuinely care about their comfort and well-being.

Long-term resident's family · 2023★★★★

My mom stayed here for 6 months before I pulled her out. Rude unprofessional staff dirty rooms my mom lost 40 pounds and nearly died lack of care she said the food was like eating wet cardboard.

Former resident's family · 2022☆☆☆☆

This place is understaffed, they spend very little money on food or cooks, and the activities director has an impossible budget. The activities van cannot accommodate wheelchairs.

Visitor/Community member · 2026★★☆☆☆
Source: 16 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
4deficiencies
Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Nov 18, 2025Complaint
N/A0000, 1530, 1568 and 2 more

A complaint revisit was completed on 11/18/25 for all previous deficiencies cited on 6/3/25. Deficiencies were cited. The regulations governing Assisted Living Residences were revised. The new Chapter VII regulations were implemented on 7/1/25.The deficiencies cited for Event 8BP412 were cited prior to the regulation revisions that were implemented on 7/1/25. Based on record review and interview the residence failed to ensure that only medications ordered by an authorized practitioner were prepared for and administered to residents, affecting three of five sample residents (#29-#31). (Cross Reference U1568)This deficiency was cited previously during a complaint investigation that concluded on 6/3/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:1. Resident #31 was admitted to the residence on 2/2/21.The October 2025 and November 2025 medication administration records (MAR) had the following medications listed and were being administered with no signed and dated practitioners' orders on file: clopidogrel, o.. Based on record review and interview, the residence failed to ensure staff documented, before the end of their shift, any out-of-the-ordinary event or issue regarding a resident that they personally observed, or was reported to them, affecting four of six residents whose environment was viewed. (#14, #23, #28, #30)This deficiency was cited previously during a complaint investigation that concluded on 6/3/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:On 11/18/25 at 2:40 p.m., during an environmental review of Resident #30 and Resident #32 ' s room, there were three black trash bags on the ground in the living room area. On one of the trash bags, there was a note that read, "Please .. Based on record review and interview, the residence failed to ensure that each qualified medication administration person (QMAP) accurately documented each medication administration event at the time the event was completed for each resident, affecting 48 current residents. This deficiency was cited previously during a complaint investigation that concluded on 6/3/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:1. Resident #29 was admitted to the residence on 7/19/15. On 11/18/25 at approximately 8:00 a.m., the medication administration record (MAR) for Resident #29 was signed off as administered by Staff #5; however, Staff #5 was in the process of dispensing.. Based on records review and interviews, the residence failed to comply with authorized practitioner orders for three of five sample residents (#4, #23, and #27) with medication compliance issues found. This deficiency was cited previously during a complaint investigation that concluded on 6/3/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings Include:Resident #27 was admitted to the residence on 11/1/15 with diagnoses of chronic obstructive pulmonary disease (COPD), insomnia, constipation, seizures, hypokalemia and autonomic neuropathy. A practitioner' s order, dated 9/22/25, directed the residence to administer to Resident #27 two inhalations of tiotropiu..

Nov 18, 2025Complaint
N/A0000, 0920, 1792

A certification complaint, prompted by #CO41081 was completed on 11/18/25. Deficiencies were cited. Based on interview and record review, the facility (residence) failed to provide sufficient support to members (residents) in the use of prescription and non-prescription medications, affecting five of nine sample residents (#3, #4, #23, #27, and #31).This deficiency was cited previously during a complaint investigation that concluded on 6/3/25. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement. Findings include:1. Administration of medications without authorized practitioner' s orders.a. Resident #31 was admitted to the residence on 2/2/21.The August 2025 and September 2025 medication administration records (MAR) had the following medications listed and were being administered with no signed and dated practitioners' orders on file: ferrous gluconate, preserVision, and tamsulosin HCl.b. Similar deficient practice was found for Resident #3. Additionally, Resident #3' s MAR did not match the signed and dated practitioner orders provided.c. InterviewOn 9/16/25 at 1:06 p.m., the resident care coordinator acknowledged they did not have all the practitioners' orders for the medications being administered by the residence. He explained that the residence received the medication orders from the practitioner, and what was liste.. Based on record review and interview, the facility (residence) failed to meet minimum staffing numbers affecting 49 current members (residents).Findings include: 1. Record Review The staff schedule for October and November 2025 revealed that there were fewer than one staff member for every 16 members during the overnight shift for the following dates: 10/1/25-10/31/25 from 10:00 p.m. to 6:00 a.m.11/1/25-11/18/25 from 10:00 p.m. to 6:00 a.m. 2. Interviews On 11/18/25 at 3:42 p.m., the administrator stated he was not aware of the staffing ratio regulation. On 11/18/25 at 3:55 p.m., the resident care coordinator stated she was not aware of the staffing ratio regulation and thought the residence only needed a certain number of staff based on resident needs.

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References & Resources

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