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Supported Living

Res-Care Washington INC (pierce County)

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

18300 Cascade Ave S Suite 251, Southcenter · Seattle, WA 98188Licensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 59 Google reviews

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Res-Care Washington INC (pierce County) Supported Living in Seattle, WA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a high-end, hotel-like environment with exceptional dining and activity programs. The staff's ability to manage difficult transitions and provide compassionate end-of-life care is a standout feature. Because the facility is highly regarded for its modern design, it is particularly well-suited for residents with mobility or wheelchair needs.

Google Reviews

Google Reviews

59 reviews on Google
Families considering Merrill Gardens at Tukwila can expect a high-quality, hotel-like environment characterized by exceptionally compassionate and responsive staff. Reviewers consistently praise the diverse dining options, vibrant activity programs, and the modern, well-maintained, and wheelchair-accessible facility. While the community is overwhelmingly positive, the transition from independent to assisted living is noted as a significant life change that the staff helps manage through strong communication.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • High-quality, diverse dining options
  • Engaging social activities and outings
  • Modern, clean, and spacious accommodations
  • Strong communication during transitions

Rating Trends

Tap a year to see what changed

2345.02023(6)5.02024(7)5.02025(11)5.02026(8)

Distribution · 32 analyzed

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How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is so wonderful to see how much care you put into responding to everyone's feedback; how does that culture of attentiveness translate to the daily care of the residents?
  • 2Since this is a supported living environment, how do you help residents maintain their independence while still ensuring they have help with daily tasks?
  • 3What are some of the favorite group activities or social outings that the residents here look forward to most?
  • 4How is the communication flow between the care staff and families, especially if there is a change in a resident's health or needs?
  • 5Can you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 6How do you ensure that the dining experience is both nutritious and enjoyable for the residents every day?

Personalized based on this facility's data


Key Review Excerpts

The staff at Merrill Gardens Tukwila were incredibly helpful and supportive in the last months of my father's life. The care team was responsive and engaged, and they helped make a difficult time a little easier.

Bereaved family member · 2025★★★★★

I have previously lived in three other communities, but these places were unable to meet my needs. I could not fit my wheelchair in the bathrooms, and the rooms were very small, that was not designed for wheelchair accessibility. However, when I found Merrill and was relieved to see that it was designed well. The rooms are larger and spacious.

Long-term resident with mobility needs · 2025★★★★★

My 87 year-old mom has lived here for 18 months, and it truly is a wonderful place. As you can see from the photos, the facility itself is gorgeous -- like a luxury hotel.

Long-term resident's family · 2024★★★★★
Source: 59 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

2total
4deficiencies
May 7, 2025Investigation

Follow-up inspection on 2026-01-07 indicated that the deficiencies listed (WAC 388-101D-0205, WAC 388-101D-0025-2-c, WAC 388-101D-0170-2-a) were corrected.

Service provider responsibilitiesWAC 388-101D-0025

Provider failed to provide adequate staff to meet the needs of 4 residents as identified in their support plans, placing clients at risk for neglect and falls.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to provide a safe environment for Client 1, resulting in injuries and possible concussion from falling out of bed without proper safeguards.

Individual support planWAC 388-101D-0205

Provider failed to use Client 1's Person-Centered Service Plan (PCSP) to develop the Individual Instructions and Support Plan (IISP), resulting in the client not receiving identified care and assistance for bed mobility.

Jan 18, 2023Inspection

The document set includes a follow-up letter dated 01/12/2024 stating that deficiencies for WAC 388-101D-0150-2, 0150-5, and 0150-6 (Compliance Determination 35160) were corrected.

Client health services supportWAC 388-101D-0150Corrected Mar 3, 2023

Provider failed to ensure clear bowel protocols for three clients prescribed PRN laxatives, resulting in vague administration instructions and potential risk of harm.

Contact

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References & Resources

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