Renaissance Park Multi Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 203 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
- High staff turnover (64%)
Below average in Texas · Below recommended RN staffing · Above average staffing · Worst in LIFE CARE CENTERS OF AMERICA chain · $106,478 in fines
What this means for your family
This facility is an excellent choice for patients specifically needing intensive physical or occupational therapy, as the rehab team is consistently praised. However, families should closely monitor call-bell response times and medication schedules, as understaffing remains a recurring concern that can impact daily care.
Google Reviews
Google Reviews
203 reviews on Google“Renaissance Park is highly regarded for its exceptional physical therapy and rehabilitation services, with many families praising the therapists' ability to help patients regain independence. However, the facility faces significant and recurring criticisms regarding severe understaffing, slow response times to call buttons, and inconsistent hygiene standards. While some recent reviews highlight a clean and professional environment, long-term concerns regarding medication management and patient neglect persist in several older reviews.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Compassionate and professional rehab staff
- Friendly and welcoming front desk/reception
- Cleanliness in certain wings/floors
Concerns
- Severe understaffing leading to slow response times (mentioned by 6 reviewers)
- Inconsistent hygiene and cleanliness issues (mentioned by 4 reviewers)
- Issues with medication management and delays (mentioned by 3 reviewers)
- Aging facility and outdated equipment (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive, templated phrases to respond to positive reviews. They only deviate from templates to provide a specific contact number when addressing highly critical 1-star reviews.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through review responses; how does that commitment to communication translate to how you update families on a resident's daily care?
- 2We have heard great things about the physical and occupational therapy teams here; can you tell us more about how the rehab staff works with residents to meet their mobility goals?
- 3What specific steps are being taken to ensure consistent cleanliness and hygiene standards across all wings of the facility?
- 4How does the nursing team manage medication schedules to ensure there are no delays or errors in administration?
- 5How do you ensure that staff are available to respond quickly to call lights, especially during the night or busy shift changes?
- 6What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy staff is beyond fantastic, fun, and intelligent. They know what is needed to help me and will push me as much as I can be pushed, but also knows when rest is needed.”
“My Aunt's here for Rehab,and from the first night, everyone has been very professional, and friendly. Nicole Fennell has a wonderful personality, and extremely knowledgeable and helpful with the needs on my Aunt.”
“The nurses are unable to assess your loved ones and make decisions on sending the resident to the hospital. The nursing staff is undereducated and must wait for the doctor to do his weekly rounds to assess illness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring problems with families filing multiple complaint reports. The most frequent issues involve infection control, fire safety systems, and pressure ulcer care, with pressure ulcers appearing in complaints across multiple years from 2023 to 2025. While the facility corrects deficiencies when cited, the repeated violations in critical care areas suggest ongoing operational challenges that families should carefully consider.
Jul 16, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 11, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 23, 2025Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Feb 28, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 28, 2025Routine11
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Oct 3, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Feb 28, 2025
$35,285
Fine
Oct 3, 2024
$14,433
Fine
Mar 22, 2024
$43,336
Fine
Nov 9, 2023
$13,424
Ownership & Operations
Who Operates This Facility
United Investors Limited Partnership
for profit
LIFE CARE CENTERS OF AMERICA, INC
YVONNE YEGON
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.0/5 · Rank 7 of 7 (Worst)
Ownership & Management
Owners
Developers Investment Company INC
Owner (parent company) · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
203 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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