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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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Public Google reviewers rate Wholehearted Senior Living at River Park highly. Reviewers highlight: compassionate and attentive care staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Wholehearted Senior Living at River Park can expect a warm, home-like environment characterized by highly attentive and compassionate staff. Reviewers frequently praise the facility's cleanliness and the professional, caring nature of the care team, though one serious allegation of abuse from 2021 should be investigated during your visit.
Quality Themes
Strengths
Concerns
Rating Trends
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Distribution · 41 analyzed
The owner provides personalized responses that acknowledge specific staff members and unique details mentioned in the reviews. While some responses are brief, they consistently validate the reviewer's specific experience.
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion at Gemstone is truly outstanding. The staff goes above and beyond to ensure that every resident feels comfortable, safe, and valued.”
“If that young lady is an example of the culture at the memory care facility, I wouldn't hesitate to recommend it! The facility was clean, inviting, and seemed well run.”
“The lack of turnover of the staff is impressive. The clients seemed very happy and unique to this location is the large outdoor space that is completely contained.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on March 22, 2022, identified 13 violations, primarily related to Life Safety Code standards such as emergency preparedness planning and fire alarm systems. Most of these issues were addressed and corrected by the facility between April 9 and April 18, 2022. No formal enforcement actions were found on record.
Life Safety Code (12 violations)
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide a manual fire alarm system that met the referenced codes and standards.
The facility failed to provide an approved outdoor area for the segregated unit.
The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.
The facility failed to include a section addressing warning in the emergency preparedness and response plan.
The facility failed to provide access to at least two approved exits remote from each other for the segregated unit.
The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
The facility failed to include a section addressing resource management in the emergency preparedness and response plan.
The facility failed to include a section addressing communication in the emergency preparedness and response plan.
Wholehearted Care Senior Living at River Park LLC
for profit
MG OPERATIONS LLC
MS. APRIL BATTLE
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Google Maps
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Google Reviews
38 reviews from families & visitors
Official Website
Visit wholeheartedseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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