The Vantage at Cityview
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 168 Google reviews
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What this means for your family
The Vantage at Cityview is an excellent choice if you prioritize a vibrant social life and a highly compassionate care team, particularly for memory care. However, families should monitor the dining services closely, as some residents have noted declines in food quality, and verify that the current management maintains the high communication standards praised by most.
Google Reviews
Google Reviews
168 reviews on Google“The Vantage at Cityview is highly regarded for its compassionate, attentive staff and a vibrant social atmosphere filled with diverse activities. While many families praise the seamless transition process and the quality of care in Memory Care, some reviewers have noted concerns regarding food quality fluctuations and the physical distance of the memory care unit from outdoor access.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Engaging and diverse activity programs
- Welcoming and smooth move-in process
- Clean and well-maintained facilities
Concerns
- Fluctuations in food quality and menu variety (mentioned by 3 reviewers)
- Memory care unit location is far from outdoors
- Management communication/professionalism issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about how welcoming and smooth the move-in process is here; what can we expect during those first few weeks of transition?
- 2With such a diverse range of activity programs mentioned by families, how do you tailor daily engagement to match a new resident's specific hobbies or interests?
- 3Could you tell us more about how the dining program is structured, specifically regarding how you ensure menu variety and consistent food quality each day?
- 4For residents in the memory care unit, how often do they get opportunities to enjoy the outdoor spaces and fresh air?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting both the resident's family and their primary physician?
- 6How does the management team ensure consistent and proactive communication with families regarding any updates or changes in a resident's care?
Personalized based on this facility's data
Key Review Excerpts
“The entire experience of touring was smooth, welcoming, and genuinely reassuring—but what truly made it unforgettable was Priscilla. Priscilla went above and beyond every step of the way.”
“My husband has been a resident at The Vantage for five years, and our family is so grateful for the care he has received during this time. The Memory Care staff go above and beyond to ensure that residents are treated with dignity, compassion, and respect.”
“The transition to hospice care when needed is easy. Of special note is the first person you meet when you come in the door at assisted living, Sandene. Sandene is friendly, caring, and very helpful.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspections for The Vantage at Cityview identified issues regarding food handling safety and fire safety maintenance, including fire drill documentation and fire system testing. Most of these violations were corrected within a few weeks of being cited.
Nov 29, 2022Routine
Life Safety Code (4 violations)
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to conduct required fire drills and document fire drills on the required form.
Mar 7, 2022Routine
Health Code (1 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Ownership & Operations
Who Operates This Facility
6301 Overton Ridge Blvd Opco LLC
for profit
ARBOR SIENNA SERVICES, LLC
MICHAEL THOMAS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
168 reviews from families & visitors
Official Website
Visit arborcompany.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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