Renaissance Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 75 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize cleanliness and a compassionate nursing staff, as these are its most consistent strengths. However, if your loved one requires intensive physical therapy, you should ask for specific details about their current PT program and staffing levels to ensure their needs are met.
Google Reviews
Google Reviews
75 reviews analyzed“Renaissance Care Center is highly regarded by families for its exceptionally clean environment and a nursing staff that is frequently described as compassionate and attentive. While many praise the recent leadership and the lack of unpleasant odors, some past concerns regarding understaffing and the quality of physical therapy services have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong and visible leadership team
- Welcoming and professional administration
Concerns
- Understaffing during certain shifts (mentioned by 2 reviewers)
- Inconsistency in physical therapy quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to reviews. While they occasionally include the reviewer's name, the content of the response rarely acknowledges the specific details or staff members mentioned in the reviews.
Questions for Your Tour
- 1It's wonderful to see how much the leadership team engages with the community; how often does the administration interact directly with residents and their families?
- 2We've heard great things about the cleanliness of the facility, but how do you ensure that the high standard of care remains consistent across all shifts, especially during busier times?
- 3Could you tell us a bit about how the nursing staff manages medical emergencies or sudden changes in a resident's condition during the night?
- 4What does a typical daily schedule look like for residents, and what kind of social activities are available to keep everyone engaged?
- 5We want to ensure consistent progress with rehabilitation; how do you coordinate with the physical therapy team to monitor a resident's strength and mobility?
- 6With the facility being a close-knit community of 91 residents, how do you ensure that every individual's specific dietary and personal needs are being met by the staff?
Personalized based on this facility's data
Key Review Excerpts
“The nurses must really enjoy working for you. They are always smiling and willing to help Big Thank You to each one.”
“I did my nursing clinicals at this location, and it couldnt have been better. It was clean, didnt reek of urine or poop like a lot of care homes do, and the staff was beyond friendly and helpful.”
“My mother was here two times for physical rehab after ortho surgery. I couldn’t be more pleased with the care she received.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of family-filed complaints, with 16 complaint-triggered deficiencies across the review period, including serious issues with abuse prevention and reporting. The most recurring problems involve infection control (appearing in 5 surveys), abuse/neglect protections, and medication management. While all deficiencies show correction dates, the persistent pattern of complaints and repeated violations in critical areas like resident safety and infection control suggests ongoing operational challenges that families should carefully consider.
Aug 21, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 30, 2025Routine13
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 30, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 5, 2025Complaint7
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 15, 2024Routine4
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 15, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Ownership & Operations
Who Operates This Facility
Dallas County Hospital District
for profit
GAINESVILLE HEALTH CARE CENTER LTD CO
JON FULKERSON
Chain Affiliation
Cantex Continuing Care
38 facilities nationwide
Chain avg rating: 3.2/5 · Rank 29 of 37
Ownership & Management
Owners
Dallas County Hospital District
Owner · Organization
Bell, Joseph
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Bratty, Jerry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Bratty, Rudolph
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Longo, Amedeo
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Longo, Dean
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Longo, Lawrence
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Longo, Peter
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Pantalone, Rocco
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Santos, Jennifer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Underhill, Robin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit cantexcc.com
Medicare data downloads
Original nursing home datasets
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