Regent Villa Retirement Home
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
The exceptional dedication of the staff and the warm, welcoming atmosphere make this a top-tier choice for families seeking emotional support and attentive care. However, you should specifically ask management about their current pest control protocols and recent inspection results to ensure the reported roach issue has been fully resolved.
Google Reviews
Google Reviews
26 reviews on Google“Regent Villa is highly regarded by families for its exceptionally compassionate staff and welcoming environment, with many reviewers specifically praising the leadership and marketing team. While the facility is frequently described as clean and well-maintained, one reviewer raised a serious concern regarding a pest infestation.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Welcoming and professional administration
- Clean and well-maintained environment
- Engaging resident activities
Concerns
- Pest infestation (roaches)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific family members or staff members mentioned. The tone is consistently warm, grateful, and emphasizes the community's mission of care.
Questions for Your Tour
- 1We've heard such wonderful things about how welcoming and professional the administration team is here; how would you describe the communication style between the office and the families?
- 2The staff's compassion is frequently highlighted in feedback; how do you ensure that this level of attentive care remains consistent across all shifts?
- 3With 188 residents, what specific protocols are in place to ensure the facility remains clean, well-maintained, and comfortable for everyone?
- 4Could you tell us more about the types of engaging resident activities available to help keep the community social and active?
- 5What is the process for managing medical emergencies or sudden changes in health needs during the overnight hours?
- 6How does the facility handle routine facility maintenance and pest prevention to ensure a pristine living environment?
Personalized based on this facility's data
Key Review Excerpts
“The care that they provide has been exemplary for those that live there. They are always trying to improve the property to make it look like a resort.”
“He has been there for 6 months now and loves it. His words to me 'This place is nice , clean they take care of me very well and have things set up like activities to help make my days less boring and long.'”
“As a social worker, I’ve had the opportunity to place several residents at Regent Villa Assisted Living Facility, and I’ve consistently been impressed with the level of care and compassion provided.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 21, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 22, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 17, 2025ComplaintClean
This was a Complaint Investigation Report conducted on November 17, 2025, regarding allegations of withheld personal care supplies and mishandling of resident mail. The investigation found no evidence to support the allegations, concluding that the complaints were unsubstantiated. The facility was found to be upholding resident rights and staff conduct was observed as appropriate.
Sep 13, 2025OtherClean
The facility underwent an unannounced Case Management-Annual Continuation visit. The Licensing Program Analyst reviewed resident and staff files, noting that all reviewed files contained the necessary documentation. The narrative explicitly states that no deficiencies were cited during the visit.
Aug 28, 2025InspectionClean
The facility underwent an unannounced annual required visit on August 28, 2025. The LPA observed that the facility was clean, sanitary, and appropriately furnished, with no deficiencies noted during the inspection. The report indicates that no deficiencies were issued during this visit.
Jun 19, 2025ComplaintClean
This report details a complaint investigation conducted on June 19, 2025, regarding allegations of insufficient staffing and lack of assistance for a resident who fell. The investigation found insufficient evidence to support either allegation, and no deficiencies were cited during this visit.
May 29, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff pushing and mentally abusing residents. The investigation found insufficient evidence to support either allegation, and the findings were marked as 'Unsubstantiated.' No deficiencies were cited during this visit.
May 6, 2025OtherClean
The facility underwent an unannounced 24-hour case management visit following a resident's death. The Licensing Program Analyst reviewed various records, including physician's orders, service plans, and MARs. No deficiencies were cited during this visit.
Ownership & Operations
Who Operates This Facility
Regent Villa Retirement Home INC
GORDON, JENNI
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit regentvillalongbeach.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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