Regal Estates Assisted Living Community
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 80 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, person-centered care team and a recently updated environment. However, you should proactively ask management about their protocols for pest control and request a clear, written breakdown of the fee structure to avoid unexpected price increases.
Google Reviews
Google Reviews
80 reviews on Google“Regal Estates is highly regarded by many families for its compassionate, attentive nursing staff and a warm, welcoming atmosphere. While many recent reviews praise the new management for significant facility updates and improved care, some families have raised serious concerns regarding pest infestations, sudden price increases, and inconsistent communication during management transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Recent facility updates and cleanliness
- Welcoming and professional leadership
- Engaging resident activities
Concerns
- Pest infestations (roaches/bedbugs) (mentioned by 2 reviewers)
- Significant monthly rate increases (mentioned by 2 reviewers)
- Inconsistent communication from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive, templated responses for 5-star reviews, often using the exact same phrasing across different reviewers. When faced with 1-star reviews, the owner shifts from templates to a highly defensive and confrontational tone, explicitly denying the validity of the claims.
Questions for Your Tour
- 1We've heard wonderful things about how attentive and compassionate the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2With the recent updates to the facility, what are some of the newest features or improvements residents are enjoying in their living spaces?
- 3Could you tell us more about the types of resident activities planned each week to keep everyone engaged and social?
- 4How does the management team handle communication with families to ensure we are always kept in the loop regarding our loved one's well-being?
- 5What specific protocols are in place to ensure the facility remains pristine and that any maintenance or pest control needs are addressed immediately?
- 6How does the nursing team coordinate medical care and respond to unexpected health emergencies during the night?
Personalized based on this facility's data
Key Review Excerpts
“The real treat we have found with assisted living is the individual people. Our blessing was Jose Martinez. I live over 5 hours away. Jose went out of his way to get my mom's doctors orders, papers signed, get her wheel chair, send me pictures and videos of her progress, and”
“Recent new management has made a world of difference. Ventura Gutierrez, the new Executive Director, is very available and responsive. Requests are taken care of promptly.”
“My grandmother lived at this facility starting in 2022, and over the years we dealt with multiple management companies. At first, everything seemed fine, but it quickly went downhill. She had a severe roach infestation in her apartment that went unresolved for months”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Regal Estates Assisted Living Community had a significant inspection in December 2019 involving several Life Safety Code violations related to fire safety systems, maintenance, and emergency planning. Most of these issues were corrected by 2020, though one sprinkler system maintenance issue remained uncorrected until 2022. No recent enforcement actions were found on record.
Sep 21, 2021RoutineCleanReport
No deficiencies found during this inspection.
Dec 12, 2019Routine
Life Safety Code (8 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
Ownership & Operations
Who Operates This Facility
Ahr League City Trs Sub, LLC
for profit
SSMG LEAGUE CITY, LLC
LAKEYA PATTERSON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit ssmgrp.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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