Baywind Village Skilled Nursing & Rehab
Strong Medicare quality ratings; families often praise excellent rehabilitation and therapy departments. Still worth an in-person visit.
based on 357 Google reviews

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What this means for your family
This facility is an excellent choice for rehabilitation, particularly due to their highly-rated PT, OT, and speech therapy teams. However, families should closely monitor the discharge process and maintain active communication with management to ensure all post-facility care plans are properly coordinated.
Google Reviews
Google Reviews
357 reviews on Google“Families considering Baywind Village can expect exceptional rehabilitation services, with frequent praise for the physical, occupational, and speech therapy teams. While the nursing and CNA staff are widely commended for being compassionate and attentive, some reviewers have raised serious concerns regarding administrative communication, discharge coordination, and management responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy departments
- Compassionate and attentive nursing/CNA staff
- Clean and well-maintained facility
- Professional and helpful admissions and social services
Concerns
- Inconsistent communication from management and discharge coordinators (mentioned by 3 reviewers)
- Issues with medical/nursing errors due to poor communication (mentioned by 2 reviewers)
- Unsatisfactory physical therapy progress in certain instances (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 217 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, frequently naming specific staff members mentioned and expressing empathy for patients' recoveries. For negative reviews, the owner uses a consistent, non-defensive strategy of inviting the reviewer to speak directly with administration.
Questions for Your Tour
- 1We noticed how much care you put into responding to feedback from families; how do you typically share important updates or changes in care plans with us?
- 2The therapy department comes highly recommended, so could you tell us more about how a personalized rehabilitation plan is developed and monitored for progress?
- 3Since we want to ensure everyone is on the same page, what is the best way for us to communicate with the nursing staff and management regarding daily care needs?
- 4In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate and coordinated care?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 6How does the nursing team ensure that all medical instructions are accurately communicated between the doctors, the nurses, and the family members?
Personalized based on this facility's data
Key Review Excerpts
“From the moment my Mom arrived, I was struck by how clean and well-maintained the facility is. But what truly sets Baywinds apart is the people. Every single staff member I have</em> encountered is warm, attentive, and genuinely caring.”
“I wouldn’t send Satan himself to this facility. They let my mom develop a UTI and didn’t want to treat her when it was clear she was out of her mind with the infection.”
“IMHO the therapy department is the foundation of this facility. Mom was Anti-therapy but they encouraged her and helped her regain her balance and strength, within her ability, and prepared her to go home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports about resident rights violations and one abuse incident across multiple surveys. The most recurring issues involve fire safety systems, resident rights (particularly communication and dignity), and infection control. While all deficiencies show correction dates, the pattern of family complaints about basic care standards and communication suggests ongoing quality concerns that families should investigate thoroughly during visits.
Nov 5, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 7, 2025Routine4
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 24, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Mar 20, 2024Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Mar 20, 2024Routine1
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
VILLAGE SKILLED NURSING & REHAB, LLC
CHRISTOPHER L BARCELO
Chain Affiliation
Chambers County Public Hospital District no. 1
6 facilities nationwide
Chain avg rating: 2.5/5 · Rank 4 of 6
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
357 reviews from families & visitors
Official Website
Visit baywindvillagecare.net
Medicare data downloads
Original nursing home datasets
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