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The Shores at Clear Lake Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

19400 Space Center Blvd, Houston, TX 77058125 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.7/5

based on 67 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking high-quality memory care and a beautiful, clean environment. While the care staff is widely praised for their compassion, you should specifically inquire about recent staff turnover rates and ensure there is a consistent plan for responding to resident needs during shift changes.

Google Reviews

Google Reviews

67 reviews on Google
The Shores at Clear Lake is highly regarded by families for its compassionate staff and beautiful, well-maintained facilities, particularly for memory care. While many praise the high quality of care and engaging activities, some recent concerns have been raised regarding staff turnover and inconsistent responsiveness to calls for help.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms7.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Beautiful, clean, and modern facilities
  • Engaging and varied activity programs
  • Strong leadership and management presence

Concerns

  • Staff turnover and inconsistent responsiveness (mentioned by 2 reviewers)
  • Short staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(1)'20(1)'22(20)'24(8)'26(3)

Distribution · 71 analyzed

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3

How They Respond to Reviews

100%response rate
Generic

The owner relies heavily on a small set of repetitive, templated responses that are often copy-pasted regardless of the specific details in the review. While they attempt to personalize by using the reviewer's name, the body of the text rarely addresses the unique content of the feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the management team engages with the community; how would you describe the leadership style here at The Shores?
  • 2The facility looks incredibly modern and well-maintained; what is your routine for ensuring the common areas stay clean and inviting for residents?
  • 3We'd love to hear more about the daily activity programs—how do you tailor these events to keep residents engaged and socially active?
  • 4With your memory care certification, what specific protocols are in place to ensure resident safety and handle medical emergencies during the night?
  • 5Could you tell us a bit more about the dining experience and how the menu is planned to ensure everyone enjoys their meals?
  • 6How do you approach staffing and training to ensure that the high level of attentive care the residents expect remains consistent throughout every shift?

Personalized based on this facility's data


Key Review Excerpts

The staff was outstanding in helping with the party. Decorating the private dinning, providing fruit, helping to set up and take everything down. The family couldn't have been treated any better.

Memory care family member · 2026★★★★★

The Shores is the gold standard for families who have loved ones with dementia/Alzheimers issues. The staff is outstanding in their care and attention to the residents and their families.

Memory care family member · 2026★★★★★

My uncle Roger was in memory care and the assistant Christina was great with us. She made sure the staff knew to constantly check on him. My uncle passed in his pre sleep with us by his side and the asst director Isabel and sales person Marie that helped us came to give their condolences and truly made us feel like family.

Memory care family member · 2025★★★★★
Source: 67 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
10deficiencies

Key Findings

The Shores at Clear Lake Senior Living has had previous inspections identifying issues related to food safety protocols and life safety compliance, including fire alarm and sprinkler system maintenance. However, there are currently no active enforcement actions listed against the facility.

May 11, 2021Routine

Life Safety Code (6 violations)

Life Safety CodeCorrected Jun 17, 2021

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jun 11, 2021

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected May 14, 2021

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Jun 11, 2021

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jun 25, 2021

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected May 14, 2021

The facility failed to ensure that locking devices on exit doors released when the fire alarm or sprinkler system were activated.

Oct 7, 2020Routine

Health Code (4 violations)

Health CodeCorrected Nov 19, 2020

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Nov 19, 2020

The facility failed to ensure effective hair restraints were worn to prevent food contamination.

Health CodeCorrected Nov 19, 2020

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Health CodeCorrected Nov 19, 2020

The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cpf Living Communities II the Shores, LLC

Organization Type

for profit

Management Company

CPF GRACE MANAGEMENT, LLC

Administrator

HEATHER ANDERSON

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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