Reformed Church Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 37 Google reviews
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What this means for your family
Reformed Church Home is highly regarded for its compassionate staff and clean environment, making it a strong choice for many families. However, given the recurring reports of slow response times in the rehab unit, we recommend asking specifically about their call-bell policy and staffing ratios during weekends and evenings.
Google Reviews
Google Reviews
37 reviews on Google“Reformed Church Home generally receives high praise for its compassionate nursing staff, cleanliness, and effective rehabilitation services. While the vast majority of families report excellent care and responsiveness, a small subset of reviewers has raised serious concerns regarding slow call-bell response times and inconsistent staff attentiveness in the rehab unit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective physical therapy and rehabilitation
- Strong communication with families
Concerns
- Slow response times to call bells (mentioned by 3 reviewers)
- Inconsistent staff compassion/attentiveness in rehab (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's 5-star staffing rating, how do you manage call bell response times during peak hours to ensure residents receive timely assistance?
- 2I noticed your team is very active in responding to feedback online; how do you incorporate family input into the daily care plans for residents?
- 3Could you walk me through the typical daily activity schedule and how you encourage residents to participate and socialize?
- 4With the recent focus on rehabilitation services, how do you ensure consistent, compassionate support for residents transitioning through the therapy process?
- 5Regarding the single state violation noted this year, could you explain the steps taken to address that concern and prevent it from recurring?
- 6How does your nursing team coordinate with outside specialists or handle medical emergencies to ensure seamless care for residents?
Personalized based on this facility's data
Key Review Excerpts
“I spent a couple of months in RCH's skilled care before transferring to an RCH assisted living apartment, where I currently reside. I can tell you firsthand that this facility is 100% better, on every level, and blows the others off the map!”
“The nursing home staff has always been great during the almost five years that my mom has lived there, but they have went above and beyond since March. Not only are they very responsive to calls and emails, but they also arranged daily FaceTime calls with my mother.”
“My 85-year-old mother was recently admitted to the Skilled Nursing facility following emergency abdominal surgery. She has Parkinson's, so we knew level of care she needed would be intense and complicated. We could not be happier.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Reformed Church Home has ongoing fire safety issues, with smoke and fire protection deficiencies appearing across all three surveys and persisting into 2024, including problems with smoke barriers, sprinkler systems, and elevator controls. The facility also had issues with abuse reporting procedures and medication errors in earlier surveys, and families have filed complaints that led to findings about accident hazards. All deficiencies show correction dates from the provider.
Dec 11, 2024Routine3
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Dec 11, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 17, 2023Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jul 30, 2021Routine4
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Reformed Church Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit reformedchurchhome.com
Medicare data downloads
Original nursing home datasets
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