Autumn Lake Healthcare at Old Bridge
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 202 Google reviews
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What this means for your family
This facility's rehabilitation therapy team is highly regarded and often cited as a reason for successful recovery. However, families should be extremely vigilant regarding facility maintenance and hygiene; we recommend touring the specific room your loved one will occupy and asking direct questions about heating and call-bell response times during off-hours.
Google Reviews
Google Reviews
202 reviews on Google“Autumn Lake Healthcare at Old Bridge receives highly polarized feedback, with many families praising the rehabilitation therapy team and specific staff members for their kindness and attentiveness. However, a significant number of reviewers report serious concerns regarding facility cleanliness, persistent odors, inadequate heating during cold weather, and inconsistent nursing care. Potential families should be aware that while many report a positive experience, there is a recurring pattern of complaints regarding basic hygiene and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Warm and attentive individual staff members
- Strong administrative support for admissions
- Engaging activities and recreation programs
Concerns
- Poor facility cleanliness and persistent odors (mentioned by 8 reviewers)
- Inadequate heating and cold room temperatures (mentioned by 4 reviewers)
- Slow response times to call bells and patient needs (mentioned by 4 reviewers)
- Neglectful care and poor hygiene standards (mentioned by 7 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, how do you ensure that the high quality of physical and occupational therapy carries over into daily hygiene and personal care routines?
- 2I noticed some feedback regarding room temperature and facility maintenance; what is your current process for monitoring and addressing climate control and cleanliness in resident rooms?
- 3With the current staffing levels, what is the protocol for ensuring that call bells are answered promptly, especially during evening and overnight hours?
- 4I see that the administration is very active in responding to feedback online; how do you incorporate that family input into your day-to-day operations and staff training?
- 5Could you walk me through how your team manages medication administration to ensure accuracy and consistency for residents?
- 6What are some of the most popular activities or recreation programs currently running, and how do you encourage residents to participate in them?
Personalized based on this facility's data
Key Review Excerpts
“The rehab center especially was very helpful in my dads recovery.”
“The building needs some major overhauls, rooms look as they have not be painted or general upkeep from day to day wear in years. Dad room had cobwebs in the corner, broken tiles, missing moldings, you could see the outside from the side of the AC unit, and curtains dirty.”
“My father spent a month at Autumn Lakes in Old Bridge recovering from a pelvic fracture and it nearly killed him. He lost 25 pounds and developed 3 pressures wounds.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with fire safety systems, medication management, and infection control across multiple surveys. Families filed complaints that triggered deficiencies related to pharmacy services, food safety, and infection prevention. The most recent 2024 survey found six fire safety violations including problems with sprinkler systems, fire alarms, and smoke barriers, plus medication error rates exceeding 5 percent. All deficiencies show correction dates, suggesting the facility addresses problems when identified.
Feb 6, 2026Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 8, 2024Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Oct 8, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 18, 2023Routine8
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
May 18, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Autumn Lake Healthcare at Old Bridge
for profit
Chain Affiliation
Autumn Lake Healthcare
60 facilities nationwide
Chain avg rating: 2.8/5 · Rank 15 of 60
Ownership & Management
Owners
Kerman, Barbara
Owner
Kerman, Neil
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
202 reviews from families & visitors
Official Website
Visit autumnlakeoldbridge.com
Medicare data downloads
Original nursing home datasets
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