Reedwood Post Acute
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation outcomes and culturally inclusive environment, making it a strong candidate for recovery. However, families should be aware of the older facility design and should proactively establish a clear communication plan with the nursing staff to ensure regular updates on their loved one's care.
Google Reviews
Google Reviews
27 reviews on Google“Reedwood Post Acute receives high praise for its rehabilitation services, with many reviewers highlighting the competence and friendliness of the physical therapy and nursing teams. Families specifically appreciate the facility's cultural competence and specialized programming for the Asian community. However, some visitors report concerns regarding the aging infrastructure, potential communication gaps, and inconsistent responsiveness from staff.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Culturally competent care and dietary programs
- Friendly and professional nursing staff
- Clean and well-maintained environment
Concerns
- Poor communication between staff and families (mentioned by 2 reviewers)
- Outdated call button system and facility infrastructure (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much the management values feedback through their responses to reviews; how do you typically share clinical updates or changes in care with us as a family?
- 2The physical and occupational therapy programs here seem to be a real standout—could you tell us more about how those therapies are integrated into a resident's daily routine?
- 3Since the facility is so well-maintained and clean, are there any upcoming plans or improvements planned for the building's infrastructure or the call button system?
- 4How do you ensure that the dietary programs and nursing care remain culturally sensitive to the diverse backgrounds of your residents?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The hard working staff here are all so friendly and competent in their skills! All the physical therapists know their jobs and improved my rehab significantly!”
“The team there was amazing to our loved one and to our family. The staff was kind, patient, and clearly cared. This place does a great job serving the Asian community, and that cultural understanding made such a difference in comfort and trust.”
“The place is old outdated and stinky. The staff is cold, distant, and unapproachable. No one is ever at the front desk, to greet you when you arrive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered investigations, including serious concerns about resident protection from abuse and neglect. The facility shows recurring issues with fire safety systems, electrical systems, and resident care planning across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-driven investigations regarding resident protection warrants careful consideration during your visit.
Jun 26, 2025Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Mar 7, 2024Routine8
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 7, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 5, 2022Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Ownership & Operations
Who Operates This Facility
Reedwood Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 18 of 260 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit reedwoodpa.com
Medicare data downloads
Original nursing home datasets
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