The Redwoods

The inspection revealed multiple deficiencies, including immediate health and safety risks related to hot water temperatures in resident bathrooms (Type A). Additionally, there were Type B deficiencies concerning staff training records, specifically regarding first aid certification and required health screenings for multiple staff members. The facility was required to submit multiple updated documents and correct these safety and compliance issues by specified dates.

The annual inspection found several areas of compliance, including proper food storage, current safety equipment inspections, and adequate general facility cleanliness. However, a deficiency was noted regarding the hot water temperature in several resident bathrooms, which was outside the acceptable range specified by Title 22 regulations.

The facility was inspected via a Case Management visit to confirm an Order to Individual for Immediate Exclusion regarding a staff member. The executive director confirmed that the staff member in question was removed from the facility and the staff roster on the date the notice was received. No deficiencies were cited during the visit.

The inspection was a case management health and safety walkthrough of the newly renovated Memory Care Unit in Building 7. The analyst observed the unit and found that all areas toured were clean, at a comfortable temperature, and equipped with necessary safety features. No deficiencies were cited during this inspection.

This report details a complaint investigation conducted on 03/18/2025 regarding allegations that staff interfered with resident's medical services. After reviewing records and interviewing staff, the department found insufficient evidence to support the allegation. Consequently, the allegation was deemed unsubstantiated.

The inspection was a Case Management - Incident follow-up visit concerning a self-reported incident from December 2024. The primary deficiency cited relates to the failure to ensure immediate staff response to an emergency pendant alert during night hours. The administrator conducted retraining on response protocols during the visit.

The facility underwent an unannounced Annual Required – 1 yr. inspection. The inspection noted that the facility has required plans in place, including emergency disaster and infection control plans. No deficiencies were cited during this inspection visit.

This report details a complaint investigation conducted on July 5, 2024, regarding facility staff allegedly restricting access to resident medical records. The investigation concluded that the allegation was unfounded because the resident's documentation indicated instructions not to release information to unauthorized outside parties.