Marin Terrace
Families consistently rate this highly — reviewers highlight caring and respectful staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility has a proven history of providing compassionate, respectful care and a comfortable environment for seniors. However, due to recent reports of management instability and poor family communication, you should specifically ask about current leadership stability and how they ensure families are kept informed of resident changes.
Google Reviews
Google Reviews
5 reviews on Google“Marin Terrace is highly regarded for its caring and respectful staff, particularly for residents requiring memory care or 24-hour assistance. However, recent experiences indicate significant concerns regarding management turnover and a breakdown in communication with families following leadership changes.”
Quality Themes
Tap a score for detailsStrengths
- Caring and respectful staff
- Excellent meals
- Well-maintained building
- Personalized resident environments
Concerns
- Poor communication from management regarding resident status and facility changes
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the quality of the meals here; could you tell us more about how the dining menu is personalized for each resident?
- 2How does the management team keep families updated on changes to a resident's health or any important facility updates?
- 3Since the building is so well-maintained, how do you ensure each resident's personal space feels customized to their own needs?
- 4What is the protocol for handling a medical emergency or a sudden change in health status during the night?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6How does the staff ensure that the high level of respectful and caring service mentioned by others is maintained consistently across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“After 3 months spent in the hospital and rehabilitation I sadly had to place my 96 year old father in a nursing facility because of his severe mobility problems. I spent 2 long weeks calling facilities in Marin investigating care & prices. I chose Marin Terrace because of both.”
“The staff was wonderful and treated him with care and respect. Many of them have been there for many years so they work well together.”
“Despite the efforts of caring and over-worked staff, the lack of management after the departure of Darnell Williams resulted in communications that, at best, were minimal, at worst borderline neglectful.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 10, 2026ComplaintClean
This complaint investigation report details findings related to resident care, specifically concerning medication management and diabetic monitoring. Two deficiencies were cited, both classified as Type A, indicating immediate health risks. The primary concerns revolve around the failure to ensure continuous glucose monitoring for a resident with diabetes and inadequate follow-up on monitoring protocols.
Mar 10, 2026InspectionClean
This complaint investigation report details findings related to resident care, specifically concerning medication management and diabetic monitoring. Two deficiencies were cited, both classified as Type A, indicating immediate health risks. The primary concerns revolve around the failure to ensure continuous glucose monitoring for a resident with diabetes and inadequate follow-up on monitoring protocols.
Feb 27, 2025InspectionClean
The unannounced Annual Required inspection revealed several deficiencies across multiple areas. Key issues include missing safety equipment (evacuation chair), staff training compliance, and incomplete resident medical records. The facility was otherwise found to have adequate supplies and safe conditions.
Oct 15, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 15, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 19, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 23, 2024InspectionClean
The inspection revealed multiple deficiencies across several critical areas, including immediate health risks related to hot water temperatures and expired food. Significant deficiencies were noted regarding staff compliance, such as incomplete personnel records and inadequate staff coverage in certain areas. Furthermore, there were multiple violations concerning resident rights, including unauthorized surveillance cameras and failure to maintain proper safety protocols for toxic materials and resident care plans.
Apr 11, 2024OtherClean
The inspection was an informal meeting conducted via Microsoft Teams to discuss observed areas of non-compliance and ongoing concerns. Multiple deficiencies were noted across several critical areas, including resident rights, medical care timeliness, incident reporting, staffing levels, and nutritional services. The facility was warned that failure to submit requested documentation and address these issues could lead to formal administrative action.
Ownership & Operations
Who Operates This Facility
Marin Terrace LLC
ERLINDA FERRIS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit marinterracecare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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