Red Cliffs Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 33 Google reviews

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What this means for your family
Red Cliffs Post Acute has shown a clear upward trend in quality over the past year, with many families noting significant improvements in staff attentiveness and facility environment. While the feedback is largely excellent, we recommend that you visit during different times of the day to observe the environment firsthand and ask management about their protocols for resident safety and medication oversight.
Google Reviews
Google Reviews
33 reviews on Google“Red Cliffs Post Acute receives high praise for its attentive and compassionate staff, with many reviewers noting a significant improvement in facility quality over the last year. While the majority of feedback is overwhelmingly positive regarding care and cleanliness, one visitor reported serious concerns regarding safety and environmental odors. Families should note that the facility is actively working on upgrades and fostering a more welcoming atmosphere.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Visible improvements in facility management
- Clean and well-maintained environment
- Engaging activities for residents
Concerns
- Facility odors and safety management
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has been working on management improvements; what specific changes have been implemented recently to enhance the overall resident experience?
- 2Given the importance of precise medication management, could you walk me through the safety protocols and double-check systems you have in place for administering resident medications?
- 3I see that you actively engage with feedback online; how do you use that input from families to adjust your daily operations and care plans?
- 4What steps is the facility taking to ensure a fresh, comfortable environment throughout the building, especially in common areas?
- 5With a capacity of 89 residents, how do you balance the need for personalized care with the current staffing levels to ensure every resident gets the attention they need?
- 6What does a typical afternoon look like for residents, and how do you encourage participation in the activities you offer?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been living here for over a year now, and the difference in her overall well-being has been amazing to witness. The staff are incredibly friendly, compassionate, and truly go above and beyond.”
“The staff is professional, welcoming, and highly attentive to each resident’s needs. Every visit I’ve had to Red Cliffs Post Acute has been a positive experience.”
“I’d had some negative experiences other places in the past, the Red Cliffs nursing director was very patient with me & alleviated all my concerns.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about safety hazards and potential abuse or neglect, with these serious issues persisting across surveys from 2022 through 2025. The facility repeatedly struggles with safety supervision, infection control, and medication management, with the same deficiencies appearing in multiple inspections. While all violations show correction dates, the pattern of recurring problems in critical care areas raises concerns about sustained quality improvement.
Dec 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 16, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jan 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 2, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 26, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Oct 26, 2023Complaint4
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jun 11, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Mar 7, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 29, 2025Routine
The Colorado Division of Fire Prevention and Control conducted this survey in accordance with the Federal Register at Section 42 CFR 483.70(a). The initial comments (ID Prefix Tag # K 000) are informational only and represent the facility' s general characteristics. The survey was conducted on January 29, 2025, to ensure compliance with the fire safety requirements of NFPA 101, Life Safety Code (LSC), 2012 edition, Chapter 19 for Existing Health Care Occupanc.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 25. This was evidenced by:1) Weekly/Monthly: Not Provided2) Annual: 5.30.24 Excel, missing UL testing requirements. 3) Quick response heads dated 1990 due for replacement/ testing4) 5 Year: 2022 Excel, report from 8.17.22 indicates that back-flow internal was not performed5) 200 hall linen closet fire.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 72. This was evidenced by:1) Annual: 12.19.24 Excel fire report does not indicate they tested any devices marked N/A NFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements o.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 99, and 110. This was evidenced by:1) Battery Testing(Monthly specific gravity,weekly voltage)(110 8.3.7): Not Done per NFPA 110 standardsNFPA 110 8.4.1* EPSSs, including all appurtenant components, shall beInspected weekly and exercised under load at least monthly.NFPA 110 8.3.3 A written schedule .. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) Emergency Lighting (Monthly & Annual)(101 7.9.3.1.1): Not done per NFPA standards, 30 Seconds a month, 90 minutes per yearNFPA 101 7.9.3.1.1 Testing of required emergency lighting systems shall be permitted to be conducted as follows:(1) Functional testing shall be co.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99 and NFPA 55. This was evidenced by:1) The Oxygen Trans-filling room needs mechanical ventilation within 12" of the floor that terminates outside of the building and is connected to essential electrical systems.NFPA 55 6.15.7.26.15.7.2 For gases that are heavier than air, exhaust shall be taken from a point within 12 i.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and NFPA 54. This was evidenced by:1) remove excessive lent from dryers 2) The birdcage area needs to protect abandoned electrical wiring under the couch NFPA 101: 19.5.1.1 Utilities shall comply with the provisions of Section 9.1.NFPA 101: 9.1.1 Gas. Equipment using gas and related gas piping shall be in accord.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and NFPA 80. This was evidenced by:1) Fire Doors (annually)(80 5.2): Not done per NFPA 80 standards2) activities door closure not working3) 200 hall double fire door not latching4) 200 hall linen closet closure not attached5) 100 halls soiled linen closet need closure adjusted, latch and hole in door repaired6) 100 hall ..
Jan 16, 2025Complaint
A recertification survey with complaint #CO38742, #CO38744 and Incident #38977 was completed on 1/13/25 to 1/16/25. Twelve deficiencies were cited. An Emergency Preparedness survey was conducted from 1/13/25 to 1/16/25. No deficiencies were cited. Based on interviews and record review, the facility failed to ensure one (#34) of three residents reviewed were free from abuse out of 32 sample residents. Specifically, the facility failed to ensure Resident #34 was free from ph.. Based on observations, record review and interviews, the facility failed to ensure a resident diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental.. Based on observations, record review and interviews, the facility failed to ensure care for residents in a manner and in an environment that maintains or enhances each resident' s dignity and respect, in full recognition of his or her indivi.. Based on observations, record review and interviews, the facility failed to ensure services provided to one (#10) of seven residents met professional standards of quality out of 32 sample residents.Specifically, the facility failed to en.. Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible development and tran.. Based on observations, record review and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in one of one kitchen and dining room.Specifically, the facility failed to:-Ensure hand hygiene was .. Based on observations, record review and interviews,, the facility failed to ensure residents, family members and legal representatives had full access to review the results of the facility' s most recent survey findings including the survey .. Based on record review and interviews, the facility failed to ensure an environment free from risk of accident hazards for one (#8) of five residents out of 32 sample residents.Specifically, the facility failed to:-Implement and update fall.. Based on record review and interviews, the facility failed to ensure catheter care in accordance with professional standards of care for two (#50 and #58) of three residents reviewed for appropriate catheter use and care out of 32 s.. Based on record review and interviews, the facility failed to ensure money from personal funds accounts was managed accurately for one (#39) of five residents reviewed for personal funds accounts out of 32 sample residents.Specificall.. Based on record review and interviews, the facility failed to ensure residents or their representative were aware of the nature and implications of the facility' s arbitration agreement to inform their decision on whether or not to enter.. Based on record review and interviews, the facility failed to offer choices to residents for three (#8, #11, and #23) of five residents reviewed for activities of daily living (ADL) out of 32 sample residents.Specifically, the facility failed to..
Nov 14, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 2, 2024Complaint
A complaint survey, prompted by #CO37476 was conducted on 10/1/24 to 10/2/24. Two deficiencies were cited. Based on record review and staff interviews, the facility failed to ensure one (#2) of four residents reviewed for abuse out of 13 sample residents was kept free from abuse.Specifically, the facility failed to:-Protect Resident #2 from verbal abuse from Resident #3 on two separate occasions (9/1/24 and 9/16/24);-Report an allegation of verbal abuse on 9/1/24 and 9/16/24;-Thoroughly investigate an allegation of verbal abuse of Resident #2 from Resident #3; and,-Initiate and implement interventions to prevent future resident to resident verbal altercations between Resident #2 and Resident #3.Findings include:I. Facility policy and procedureThe Abuse, Neglect, Exploitation or Misappropriation, Reporting and Investigating policy, dated 2001, was provided by the nursing home administrator (NHA) on 10/2/24 at 11:44 a.m. The policy read in pertinent part, "All reports of resident abuse, neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies and thoroughly investigated by facility management. Findings of all investigations are documented and reported."Staff conducting the investigation should as a minimum:-Review the documentation and evidence;-Review the resident' s medical record to determine the resident' s physical and cognitive status at the time of the incident and since the incident; -Observe th.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Jan 24, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Red Cliffs Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 253 of 260 (Worst)
Ownership & Management
Owners
Panther Master Tenant, LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit redcliffs-pa.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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