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Nursing HomeMedicaid Investigative

Larchwood Inn

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2845 N 15th St, Grand Junction, CO 81506130 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 34 Google reviews

5
4
3
2
1
Larchwood Inn Nursing Home in Grand Junction, CO — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (21 vs median 7)

Bottom 25% in CO · $37,680 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the physical therapy department at Larchwood Inn is consistently praised for its effectiveness, the facility is currently facing significant challenges with nursing staffing levels and responsiveness. Families should be extremely cautious and are encouraged to visit during off-hours to observe call-light response times and staffing presence before making a decision.

Google Reviews

Google Reviews

34 reviews on Google
Larchwood Inn receives highly polarized reviews, with a clear divide between praise for its physical therapy department and severe criticism regarding nursing care and facility management. While some families appreciate the therapy team and front-office assistance, multiple reviewers report dangerous understaffing, long wait times for call lights, and poor food quality. Prospective families should be aware of consistent complaints regarding staff turnover and the facility's ability to provide adequate daily living assistance.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean4.0ActivitiesN/AMeds2.0MemoryN/AComms2.0Value1.0

Strengths

  • Skilled and knowledgeable physical therapy team
  • Helpful front office and administrative support
  • Warm and welcoming environment (noted in select positive reviews)

Concerns

  • Severe understaffing and high staff turnover (mentioned by 6 reviewers)
  • Slow response times to call lights and patient needs (mentioned by 4 reviewers)
  • Poor food quality and dining room conditions (mentioned by 5 reviewers)
  • Inadequate assistance with activities of daily living (ADLs) (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'21(3)'23(5)'25(7)'26(4)

Distribution · 35 analyzed

5
17
4
2
3
1
2
0
1
15

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy team; could you tell us more about how they work with residents to maintain their mobility?
  • 2With the administrative team being so helpful, what is the best way for us to stay in regular contact with the nursing staff regarding daily updates?
  • 3How does the facility manage call light response times to ensure residents receive assistance with their daily needs promptly?
  • 4Could you walk us through the meal planning process and how you ensure the dining experience is both nutritious and enjoyable for everyone?
  • 5What specific protocols are in place for medication management and how do you ensure accuracy during shift changes?
  • 6What kind of daily activities or social events are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The therapists for rehabilitation worked on your fears, your goals and were a pleasure to work with. The food and choices were good also.

Rehab patient · 2024★★★★★

Ginny helped me with the Medicaid paper work which was a very massive and confusing undertaking for me. Ginny made this part of the process so much smoother and her many years of experience shined.

Long-term resident's family · 2023★★★★★

It took over an hour for the nurse to come and when she did, she said she needed to get help and it took another 2+ hours for them to come back and help put her in bed.

Rehab patient's family · 2024☆☆☆☆
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
3.85hrs
94%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility36.3%
Worse than Avg
Here
36.3%
US
15.3%
CO
14.4%
Mesa
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
19.4%
CO
21.7%
Mesa
21.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility82.8%
Worse than Avg
Here
82.8%
US
95.5%
CO
94.7%
Mesa
96.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
CO
11.3%
Mesa
12.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.2%
Worse than Avg
Here
24.2%
US
14.4%
CO
13.8%
Mesa
13.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
12.1%
CO
8.5%
Mesa
8.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.9%
Worse than Avg
Here
66.9%
US
79.8%
CO
75.6%
Mesa
72.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.4%
Mixed vs Avgs
Here
79.4%
US
81.8%
CO
76.3%
Mesa
69.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
CO
1.5%
Mesa
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
2penalties
Well above state avg (8.8)
11 complaint-triggered
$37,680 in fines

Larchwood Inn has faced repeated problems with resident protection from abuse and neglect, with families filing multiple complaints about these serious issues. The facility shows persistent deficiencies in medication management, resident rights, and safety systems across multiple years. While all violations have correction dates, the pattern of recurring issues in critical areas like abuse prevention and the frequency of family complaints suggest ongoing care quality concerns that families should carefully consider.

Dec 9, 2025Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 5, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Aug 21, 2025Complaint
2
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Apr 24, 2025Complaint
1
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Mar 11, 2025Complaint
1
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 11, 2024Routine
17
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Federal Penalties

Fine

Aug 21, 2025

$17,225

Fine

Jan 3, 2024

$11,180

Ownership & Operations

Who Operates This Facility

Owner / Operator

Larchwood Inn

Organization Type

for profit

Ownership & Management

Owners

Jiles, Jeanane

Owner

50%

Jiles, Jon

Owner

50%

Key personnel

Jiles, JeananeOfficer / DirectorJiles, JonOfficer / DirectorWood, Melissa K.Officer / DirectorJiles, JonOfficer / DirectorWood, Melissa K.Manager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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