Larchwood Inn
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (21 vs median 7)
Bottom 25% in CO · $37,680 in fines · Abuse citation
What this means for your family
While the physical therapy department at Larchwood Inn is consistently praised for its effectiveness, the facility is currently facing significant challenges with nursing staffing levels and responsiveness. Families should be extremely cautious and are encouraged to visit during off-hours to observe call-light response times and staffing presence before making a decision.
Google Reviews
Google Reviews
34 reviews on Google“Larchwood Inn receives highly polarized reviews, with a clear divide between praise for its physical therapy department and severe criticism regarding nursing care and facility management. While some families appreciate the therapy team and front-office assistance, multiple reviewers report dangerous understaffing, long wait times for call lights, and poor food quality. Prospective families should be aware of consistent complaints regarding staff turnover and the facility's ability to provide adequate daily living assistance.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and knowledgeable physical therapy team
- Helpful front office and administrative support
- Warm and welcoming environment (noted in select positive reviews)
Concerns
- Severe understaffing and high staff turnover (mentioned by 6 reviewers)
- Slow response times to call lights and patient needs (mentioned by 4 reviewers)
- Poor food quality and dining room conditions (mentioned by 5 reviewers)
- Inadequate assistance with activities of daily living (ADLs) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; could you tell us more about how they work with residents to maintain their mobility?
- 2With the administrative team being so helpful, what is the best way for us to stay in regular contact with the nursing staff regarding daily updates?
- 3How does the facility manage call light response times to ensure residents receive assistance with their daily needs promptly?
- 4Could you walk us through the meal planning process and how you ensure the dining experience is both nutritious and enjoyable for everyone?
- 5What specific protocols are in place for medication management and how do you ensure accuracy during shift changes?
- 6What kind of daily activities or social events are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapists for rehabilitation worked on your fears, your goals and were a pleasure to work with. The food and choices were good also.”
“Ginny helped me with the Medicaid paper work which was a very massive and confusing undertaking for me. Ginny made this part of the process so much smoother and her many years of experience shined.”
“It took over an hour for the nurse to come and when she did, she said she needed to get help and it took another 2+ hours for them to come back and help put her in bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Larchwood Inn has faced repeated problems with resident protection from abuse and neglect, with families filing multiple complaints about these serious issues. The facility shows persistent deficiencies in medication management, resident rights, and safety systems across multiple years. While all violations have correction dates, the pattern of recurring issues in critical areas like abuse prevention and the frequency of family complaints suggest ongoing care quality concerns that families should carefully consider.
Dec 9, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 5, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Aug 21, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Apr 24, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Mar 11, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 11, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
Aug 21, 2025
$17,225
Fine
Jan 3, 2024
$11,180
Ownership & Operations
Who Operates This Facility
Larchwood Inn
for profit
Ownership & Management
Owners
Jiles, Jeanane
Owner
Jiles, Jon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit larchwoodinns.com
Medicare data downloads
Original nursing home datasets
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