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Nursing HomeMedicaid Investigative

La Villa Grande Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2501 Little Bookcliff Dr, Grand Junction, CO 8150196 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 39 Google reviews

5
4
3
2
1
La Villa Grande Care Center Nursing Home in Grand Junction, CO — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 7)

Bottom 25% in CO · Worst in STELLAR SENIOR LIVING chain · $95,619 in fines

Source: Medicare data

What this means for your family

While La Villa Grande has a clean facility and a dedicated rehab team, the recurring reports of severe understaffing and medication management issues are concerning. We strongly recommend that you visit during off-hours or weekends to observe staffing levels yourself and ask for a detailed protocol on how the facility manages fall risks and medication administration.

Google Reviews

Google Reviews

39 reviews on Google
La Villa Grande Care Center receives highly polarized feedback, with some families praising the facility for its cleanliness and compassionate nursing staff, while others report serious concerns regarding neglect and poor communication. While several reviewers highlight positive experiences with admissions and rehab services, multiple accounts mention significant issues with understaffing, medication management, and a lack of responsiveness from administrative personnel.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean8.0Activities7.0Meds2.0Memory4.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Attentive and compassionate nursing staff
  • Helpful and professional admissions team
  • Effective skilled nursing and rehab services

Concerns

  • Chronic understaffing leading to neglect (mentioned by 4 reviewers)
  • Poor communication and lack of follow-up from administrative staff (mentioned by 3 reviewers)
  • Medication management and over-sedation issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(4)'21(4)'23(4)'25(10)'26(2)

Distribution · 43 analyzed

5
24
4
2
3
4
2
0
1
13

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance with daily needs like hygiene and mobility?
  • 2I noticed there have been some recent challenges with medication management; could you walk me through your current process for ensuring accuracy and preventing over-sedation?
  • 3How does your administrative team ensure consistent follow-up and clear communication with families regarding changes in a resident's health or care plan?
  • 4Since your facility has a 1-star staffing rating, how do you manage shift coverage to ensure that residents are never left without adequate supervision?
  • 5What specific daily activities or social programs are available for residents, and how do you encourage participation for those who may be less mobile?
  • 6In the event of a medical emergency, what is your immediate protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The CNA’s are awesome. This is our second admission for Rehab. If the care is needed again…..we will be back.

Long-term resident's family · 2025★★★★★

One CNA and one RN for 43 clients. Pray for no real emergencies. Or, God forbid, someone falls out of bed that is immobile.

Family member · 2023★★★☆☆

She was over medicated as she could hardly kee

Memory care family member · 2021☆☆☆☆
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
14.4%
CO
13.8%
Mesa
12.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
15.5%
CO
20.0%
Mesa
16.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
19.5%
CO
11.3%
Mesa
12.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
CO
8.5%
Mesa
8.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.2%
Worse than Avg
Here
23.2%
US
15.3%
CO
14.4%
Mesa
15.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
93.4%
CO
93.6%
Mesa
90.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.9%
Better than Avg
Here
88.9%
US
79.8%
CO
75.6%
Mesa
69.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.8%
Better than Avg
Here
85.8%
US
81.8%
CO
76.3%
Mesa
68.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
CO
1.5%
Mesa
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
7penalties
Above state avg (8.8)
3 complaint-triggered
$95,619 in fines

La Villa Grande has a concerning pattern with 54 deficiencies across recent surveys, including families filing complaints about medication errors and accident prevention. The facility repeatedly struggles with accident hazards and prevention (appearing in multiple surveys), medication management, and safety concerns including fire/smoke protection systems. While the provider has committed to correcting identified issues, the recurring problems with basic safety and medication oversight suggest ongoing quality challenges families should carefully evaluate.

Dec 18, 2025Complaint
1
0760Immediate jeopardy · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

May 22, 2025Routine
14
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0574Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0361Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Oct 8, 2024Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 16, 2023Routine
26
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · Pattern

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · Pattern

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jul 19, 2023Routine
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 11, 2022Routine
9
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0886Potential for harm · PatternCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Federal Penalties

Fine

May 22, 2025

$31,736

Fine

Jan 2, 2024

$4,545

Fine

Dec 11, 2023

$11,538

Fine

Nov 16, 2023

$32,981

Payment Denial

Nov 16, 2023

10-day denial

Fine

Sep 11, 2023

$8,469

Fine

Jun 20, 2023

$2,117

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

7total
2deficiencies
Jul 15, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jul 15, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jun 19, 2025Routine
N/A0000, 0211, 0353 and 3 more

Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 80. This was evidenced by: 1) Fire Doors (annually)(80 5.2): Done monthly, report from June 2025 shows 9 failed fire doors .. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 99, and 110. This was evidenced by: 1) Battery Testing(Monthly specific gravity,weekly voltage)(110 8.3.7): Weekly Done, Monthly CCA not performed .. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, and 25. This was evidenced by: 1) Annual: 11.1.24 Excel Fire, 3 antifreeze loops exist, report shows reading for 2, appears to be missing the mainten.. Through observation during the survey, it was determined that the facility failed to maintain doors in accordance with NFPA 101. This was evidenced by: 1) Egress pathway from dinning hall obstructed to public way, need directional exit sign pointing to pathway and nee.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by: 1) The therapy gym, blue spruce east, is open to corridor and needs to be protected per 19.3.6.1 or have door closur.. *** CITATION TEXT NOT FOUND *** Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally The Colorado Division of Fire Prevention and Control conducted this survey in accordance with the Federal Register at Section 42 CFR 483.70(a). Initial comments, (ID Prefix Tag # K 000), are informational only, representing the facility' s general characteristics. ..

May 22, 2025Other
N/A0000 & 0704

A licensure survey was completed on 5/19/25 to 5/22/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#28) of three residents out of 37 sample residents.Resident #28, who was at risk for falls, was admitted on 4/17/23 with diagnoses of dementia, history of falling, abnormalities of gait and mobility, weakness and insomnia. On 5/1/25 the physician recommended the resident transition to a walker without wheels for safety and have a physical therapy (PT) evaluation. However, Resident #28 continued to use her four-wheel walker and a PT evaluation was not conducted until 5/13/25.Resident #28 fell three times in less than a week (on 5/6/25, 5/9/25 and 5/10/25). She was identified to have high blood pressure after the falls and was discovered to have a urinary tract infection (UTI) after the last fall on 5/10/25, increasing her risk for falls. All three of the falls occurred in the early morning hours when Resident #28 got out of bed independently. However, the facility failed to identify a pattern with the falls. Two of the three falls resulted in injuries, including facial injuries. The 5/10/25 fall resulted in the resident going to the hospital for stitches to her head. Specifically, the facility failed to identify and implement timely interventions for Resident #28 to help decrease her risk for patterned falls and risk of falls with injury. Findings include:I. Facility policy and procedureThe Falls-Clinical Protocol policy, revised September 2012, was provided by the nursing home administrator (NHA) on 5/22/25 at 6:00 p.m. The policy read in pertinent part, "For an individual who has fallen, staff will attempt to find possible causes within 24 hours of the fall. Causes refer to factors that are associated with or that directly result in the fall. Often multiple factors in varying degrees contribute to a fall problem.""The staff and the physician will monitor and document the individual' s response to interventions intended to reduce falling or the consequences of falling. Frail elderly individuals are often at a greater risk for serious adverse c..

Apr 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 27, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 21, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

La Villa Grande Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Stellar Senior Living

Chain Size

8 facilities nationwide

Chain avg rating: 1.9/5 · Rank 5 of 8 (Worst)

Ownership & Management

Owners

Sptihs Properties Trust

Owner · Organization

100%

Charles Schwab Investment Management, INC.

Owner (parent company) · Organization

D.e. Shaw & Co., L.p.

Owner (parent company) · Organization

Diversified Healthcare Trust

Owner (parent company) · Organization

H/2 Special Opportunities IV L.p.

Owner (parent company) · Organization

Snh Proj Lincoln Trs LLC

Owner (parent company) · Organization

Snh Trs Licensee Holdco LLC

Owner (parent company) · Organization

Snh Trs, INC.

Owner (parent company) · Organization

Key personnel

Bilotto, ChristopherOfficer / DirectorPortnoy, AdamOfficer / DirectorBilotto, ChristopherOfficer / DirectorBrown, MatthewOfficer / DirectorClark, JenniferOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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