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Nursing HomeMedicaid Investigative

Rae Ann Geneva

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

839 W Main Street, Geneva, OH 4404176 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 82 Google reviews

5
4
3
2
1
Rae Ann Geneva Nursing Home in Geneva, OH — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (18 vs median 8.0)

Bottom 25% in OH · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

Rae Ann Geneva is highly regarded for its physical therapy and compassionate nursing staff, making it a strong candidate for rehabilitation. However, families should be vigilant regarding personal laundry management and should explicitly ask about the facility's protocol for call-light response times and weekend staffing levels to ensure your loved one's needs are met promptly.

Google Reviews

Google Reviews

82 reviews on Google
Rae Ann Geneva is widely praised for its clean, welcoming environment and a dedicated staff that frequently goes above and beyond to make residents feel at home. While the majority of families report excellent care and successful rehabilitation outcomes, there are isolated but serious concerns regarding occasional staffing shortages, communication issues with management, and inconsistent attention to hygiene and call-light response times.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Warm, attentive nursing and aide staff
  • Clean and well-maintained facility
  • Effective physical therapy and rehabilitation programs
  • Welcoming, family-friendly atmosphere

Concerns

  • Occasional staffing shortages affecting response times (mentioned by 3 reviewers)
  • Inconsistent hygiene and cleanliness in resident rooms (mentioned by 2 reviewers)
  • Poor communication or unprofessionalism from management/social services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(1)1.05.0'21(1)5.04.9'23(20)4.94.3'25(22)4.3'26(11)

Distribution · 85 analyzed

5
71
4
6
3
3
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've noticed many families mention how warm and attentive the nursing staff is; how do you ensure that level of personal care is maintained during busy shifts?
  • 2With the recent changes in state inspections, what specific steps is the facility taking to address the identified deficiencies and improve care quality?
  • 3How does the management team ensure consistent communication with families regarding updates on a resident's well-being?
  • 4What are the specific protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
  • 5How do you manage housekeeping schedules to ensure that resident rooms and common areas remain consistently clean and well-maintained?
  • 6What kind of daily activities or social programs do you have planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

As many facilities in area are short staffed it is hard to keep help, however Rae Annes does not use agency staffing allowing the staff to actually know there residents and their needs.

Long-term resident's family · 2023★★★★★

My husband Dean is currently a resident at RaeAnn in Geneva, for rehabilitation after breaking his hip. The physical therapy department is awesome. All the staff is very caring and they provide thoughtful personalized care.

Rehab patient's spouse · 2022★★★★★

My mom lied in bed for 15 minutes until cpr was started I would recommend you look into your staff I am pissed off

Resident's family · 2025☆☆☆☆
Source: 82 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility62.2%
Worse than Avg
Here
62.2%
US
12.1%
OH
28.2%
Ashtabula
51.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.9%
Better than Avg
Here
18.9%
US
19.5%
OH
25.4%
Ashtabula
30.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
14.4%
OH
5.8%
Ashtabula
4.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.5%
OH
9.4%
Ashtabula
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Mixed vs Avgs
Here
8.0%
US
15.3%
OH
6.9%
Ashtabula
3.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
OH
6.3%
Ashtabula
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.1%
Better than Avg
Here
96.1%
US
81.8%
OH
78.4%
Ashtabula
84.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.8%
OH
75.6%
Ashtabula
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
OH
1.2%
Ashtabula
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
Well above state avg (10.1)
18 complaint-triggered

This facility has a concerning pattern with 13 complaint-triggered deficiencies, indicating families have repeatedly reported issues. The most recurring problems involve resident assessment and care planning, infection control, and protection from abuse and neglect. While all violations show correction dates, serious issues like pressure ulcer care, nursing competency, and abuse reporting have persisted across multiple surveys, suggesting ongoing systemic problems that families should carefully consider.

Apr 16, 2026Complaint
5
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 20, 2026Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 21, 2025Routine
15
0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 21, 2025Complaint
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Apr 16, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 24, 2024Complaint
1
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rae Ann Geneva

Organization Type

for profit

Ownership & Management

Owners

Ra Assets Holdco LLC

Owner · Organization

100%

Ra Investment Oh LLC

Owner (parent company) · Organization

35%

Ra Opco LLC

Owner (parent company) · Organization

53%

Gewirtz, Jonathan

Owner (parent company)

13%

Key personnel

Gewirtz, JonathanOfficer / DirectorGewirtz, JonathanOfficer / DirectorNeil Bay Management LLCManagerGewirtz, JonathanManagerNeil Bay Management LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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