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Nursing HomeMedicaid Investigative

Geneva Center for Rehabilitation and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1140 South Broadway, Geneva, OH 4404180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 60 Google reviews

5
4
3
2
1
Geneva Center for Rehabilitation and Nursing Nursing Home in Geneva, OH — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (15 vs median 8.0)
  • High staff turnover (66%)
  • High RN turnover (62%)

Bottom 25% in OH · Below recommended RN staffing · Worst in AOM HEALTHCARE chain

Source: Medicare data

What this means for your family

While the facility is physically modern and offers private rooms, the recurring reports of slow response times and inconsistent medical oversight are significant red flags. We strongly recommend that families conduct an unannounced visit during evening or weekend hours to observe staffing levels and response times firsthand before making a decision.

Google Reviews

Google Reviews

60 reviews on Google
Geneva Center for Rehabilitation and Nursing receives highly polarized feedback, with recent reviews praising a clean, modern facility and attentive staff, while older or critical reviews highlight severe lapses in medical care and neglect. Families should be aware of recurring reports regarding slow call-light response times and inconsistent quality of nursing care, particularly during off-hours. While many residents and families report a positive, home-like experience, serious allegations regarding wound care and medication management warrant careful investigation by prospective families.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean8.0Activities7.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Modern, clean, and well-maintained facility
  • All-private rooms with private bathrooms
  • Effective and fast-paced rehabilitation therapy
  • Friendly and compassionate frontline nursing staff

Concerns

  • Slow or unresponsive call light system (mentioned by 4 reviewers)
  • Inconsistent or poor quality of medical/wound care (mentioned by 3 reviewers)
  • Understaffing, particularly on third shift (mentioned by 3 reviewers)
  • Poor food quality and dining experience (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(2)'22(3)'24(7)'26(5)

Distribution · 62 analyzed

5
43
4
4
3
2
2
1
1
12

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a high responsiveness to online feedback; how do you apply that same level of communication when families have concerns about their loved one's daily care?
  • 2With the rehabilitation program being a noted strength, how do you ensure that the high pace of therapy is balanced with the individual medical and wound care needs of residents who require more consistent monitoring?
  • 3I understand that call light response times can sometimes vary; what is your current protocol for ensuring residents are attended to promptly, especially during the overnight hours?
  • 4Since all rooms are private, how do you foster a sense of community and social engagement for residents outside of their rooms, and what does the daily activity schedule look like?
  • 5I see there have been some recent challenges regarding dining; what steps are you taking to improve the quality of meals and the overall dining experience for residents?
  • 6Given the recent focus on staffing levels, how do you ensure that there is adequate clinical oversight to maintain high standards of medication management and health safety?

Personalized based on this facility's data


Key Review Excerpts

My grandmother was given the incorrect dose of her medication many times - thankfully her mind is sharp enough to catch it but there are many there who don't have that same mental capacity which makes it a dangerous situation.

Memory care family member · 2025☆☆☆☆

A resident was screaming for help and they said he does that every night ignoring it. But I decided to check and the man was in distress at end of his bed.

Visitor/Family member · 2023★★☆☆☆

The rooms are all private with your own bathroom with a shower. The rooms are cleaned every day and the housekeeping staff is wonderful.

Rehab patient · 2025★★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
95%
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
12.1%
OH
28.2%
Ashtabula
55.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.5%
OH
25.4%
Ashtabula
30.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
14.4%
OH
5.8%
Ashtabula
4.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
15.3%
OH
6.9%
Ashtabula
4.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.4%
OH
21.6%
Ashtabula
17.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.5%
OH
9.4%
Ashtabula
13.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
81.8%
OH
78.4%
Ashtabula
84.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.6%
Better than Avg
Here
84.6%
US
79.8%
OH
75.6%
Ashtabula
81.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Mixed vs Avgs
Here
0.9%
US
1.6%
OH
1.2%
Ashtabula
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Above state avg (10.1)
1 complaint-triggered

Geneva Center has a concerning pattern of recurring deficiencies across all recent surveys, with families filing complaints that triggered investigations. The facility repeatedly struggles with resident care planning, pressure ulcer prevention, and fire safety systems across multiple years. While all violations show correction dates, the persistent recurrence of similar issues in care planning and safety infrastructure suggests ongoing operational challenges that families should carefully evaluate before considering placement.

May 15, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jun 3, 2024Routine
22
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0371Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0606Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0567Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

May 10, 2023Routine
11
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 5, 2020Routine
11
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0524Potential for harm · PatternCorrected

Services Deficiencies

Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Federal Penalties

Payment Denial

Jun 3, 2024

13-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Geneva Center for Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Aom Healthcare

Chain Size

20 facilities nationwide

Chain avg rating: 2.6/5 · Rank 19 of 20 (Worst)

Ownership & Management

Owners

Goldstein, Jeffrey

Owner

49%

Sherman, Lea

Owner

49%

Key personnel

Goldstein, JeffreyW-2 Managing EmployeeGoldstein, JeffreyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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