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Limited public data on Quality Life Services-Westmont. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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Every family's needs are unique. We encourage you to visit Quality Life Services-Westmont in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families seeking skilled nursing or personal care may find comfort in the attentive and compassionate care provided by some staff members, particularly in rehabilitation. However, there are serious, recurring allegations regarding unprofessional staff behavior, including rudeness and lack of respect toward patients and families, as well as concerns regarding cleanliness and communication accuracy.
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Distribution · 18 analyzed
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Key Review Excerpts
“The staff in personal care are attentive, caring, compassionate and patient with her care. They have gotten to know her when she’s having a good day, a day when she is not feeling well and when she needs to go to the hospital.”
“The nursing staff are ill mannered men and women who couldn’t care less about their patients. They make crude nicknames for patients and laugh on their behalf.”
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Quality Life Services-Westmont underwent 23 inspections, resulting in 10 clean reports and 31 recorded violations. Documented findings included issues with administrative paperwork, staff training records, and certain safety protocols regarding hot water temperatures and combustible materials.
The resident's assessment did not indicate the need for an enabler bar, despite the resident having one attached to their bed.
No deficiencies are reported in this inspection record.
Staff present in the home were certified in Basic Life Support but none were certified in First Aid.
A staff member did not receive required fire safety and emergency preparedness orientation on their first day of work.
The exhaust fan in Bathroom #19 made a loud clicking sound, failing to ensure adequate ventilation.
Between 02/05/23 and 02/11/23, no staff members present in the home during overnight hours were certified in first aid, CPR, or obstructed airway techniques.
An uncovered and unsecured enabler bar was observed on a resident's bed with an opening exceeding FDA guidelines.
Unlabeled, used bars of soap were found in the shared bathroom of Room 27 and the main shower room.
The contract for Resident 1, PY was not signed or marked by the resident.
The home's emergency telephone numbers did not include the personal care home complaint hotline number.
Training records for Staff Person A and Staff Person B did not include required dates for specific training topics.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A baby monitor was in use in bedroom 2, which transmits audio to the medication room, violating privacy regulations.
On 1/8/2020, staff were observed pre-pouring medications into cups to be administered later.
Various over-the-counter medications were found unsecured in unlocked and unattended resident rooms.
Portable space heaters are prohibited.
Quality Life Services-Westmont LLC
for profit
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