See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Quakertown Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1020 South Main Street, Quakertown, PA 18951138 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 66 Google reviews

5
4
3
2
1
Quakertown Center Nursing Home in Quakertown, PA — Street View
Street View

Watch Quakertown Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Quakertown Center's rehabilitation team is highly regarded, making it a strong candidate for short-term recovery. However, families should be vigilant about staffing consistency; specifically, ask how the facility manages call-bell response times during the night shift and request a tour of the exact room your loved one will occupy to ensure cleanliness standards meet your expectations.

Google Reviews

Google Reviews

66 reviews on Google
Quakertown Center receives polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation therapy. However, significant concerns persist regarding inconsistent staffing levels, slow response times to call bells, and occasional cleanliness issues. Families should be aware that while many report a warm and supportive environment, others have described serious lapses in basic care and facility maintenance.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean4.0Activities9.0Meds3.0MemoryN/AComms6.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Helpful administrative and social services team
  • Active and engaging activities department

Concerns

  • Slow response to call bells and assistance requests (mentioned by 4 reviewers)
  • Inconsistent cleanliness and odors (mentioned by 4 reviewers)
  • Understaffing, particularly on night shifts (mentioned by 3 reviewers)
  • Poor food quality and lack of dietary variety (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(1)'21(5)'23(13)'25(9)'26(4)

Distribution · 56 analyzed

5
37
4
5
3
2
2
2
1
10

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations here?
  • 2With your active activities department, what are some of the most popular ways residents engage with each other during the week?
  • 3Could you walk me through your current process for ensuring call bells are answered promptly, especially during the evening and night shifts?
  • 4We understand that maintaining a large facility can be challenging; what is your current protocol for ensuring consistent cleanliness and odor management in resident rooms?
  • 5Regarding the dining experience, what options are available for residents who might have specific dietary preferences or find the standard menu options repetitive?
  • 6Given the facility's size, how do you ensure that residents receive consistent, personalized attention from the nursing staff throughout the day and night?

Personalized based on this facility's data


Key Review Excerpts

The staff at Quakertown center from social services and billing to nursing are all amazing. Since becoming apart of my Mom s care I have not spoken to one person who has not given me their full attention.

Long-term resident's family · 2025★★★★★

The staff here took wonderful care of my father through his passing. They all told me they loved him so much, and I could tell he was being treated with dignity and respect.

Long-term resident's family · 2024★★★★★

The physical therapy women were wonderful .a certain few cna were wonderful.and a certain few nurses. . Except for a male 3rd shift.male nurse.that no one could find when I was I. Pain way over the 10 threshold.

Rehab patient · 2023★★☆☆☆
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
99%
Registered nurses for medical care
Total Nursing
3.49hrs
85%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
12.1%
PA
8.3%
Bucks
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
Bucks
84.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.8%
Better than Avg
Here
16.8%
US
19.4%
PA
26.0%
Bucks
24.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
PA
17.5%
Bucks
15.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
15.3%
PA
18.4%
Bucks
16.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
95.5%
PA
93.5%
Bucks
96.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
PA
69.2%
Bucks
69.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.2%
Better than Avg
Here
94.2%
US
79.8%
PA
68.7%
Bucks
69.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
PA
1.4%
Bucks
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
4 complaint-triggered

Families have filed complaint reports about this facility, with recent issues including food service problems and treatment concerns. The facility has recurring deficiencies in care planning, medication management, and resident safety that persist across multiple surveys from 2023 to 2025, suggesting ongoing quality challenges. While most violations have been corrected, the pattern of repeated issues in core care areas warrants careful consideration during your visit.

Mar 18, 2026Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jan 30, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 10, 2026Complaint
2
0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 4, 2025Complaint
1
0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Feb 7, 2025Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 8, 2024Routine
6
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quakertown Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 80 of 188

Ownership & Management

Owners

Genesis Pa Holdings LLC

Owner · Organization

100%

Gen Operations I LLC

Owner (parent company) · Organization

Gen Operations II LLC

Owner (parent company) · Organization

Genesis Healthcare INC

Owner (parent company) · Organization

Genesis Healthcare LLC

Owner (parent company) · Organization

Genesis Holdings LLC

Owner (parent company) · Organization

Genesis Operations LLC

Owner (parent company) · Organization

Sun Healthcare Group INC

Owner (parent company) · Organization

Whitman, Arnold

Owner (parent company)

Key personnel

Fishman, StevenOfficer / DirectorWhitman, ArnoldOfficer / DirectorBerg, MichaelOfficer / DirectorFishman, StevenOfficer / DirectorWoodbridge, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call