Franklin Court
Limited public data on Franklin Court. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 23 Google reviews
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What this means for your family
Franklin Court offers a warm, family-oriented environment with staff members who are frequently praised for their kindness. However, families should be extremely cautious regarding their ability to handle complex medical needs or behavioral changes, as multiple reviewers have reported sudden discharges and serious medication errors.
Google Reviews
Google Reviews
23 reviews on Google“Franklin Court is highly regarded by many families for its warm, home-like atmosphere and a staff that treats residents like family. While many reviewers praise the kindness of the caregivers and the quality of the dining, there are serious, critical allegations regarding medication mismanagement and sudden discharge of residents who no longer fit the facility's care model.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring staff members
- Welcoming, home-like atmosphere
- Good dining options and social interaction
- Helpful administration with paperwork and transitions
Concerns
- Sudden discharge of residents/difficulty with respite care fit (mentioned by 2 reviewers)
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about how welcoming and home-like the atmosphere is here; what are some of the favorite social traditions or group activities the residents enjoy together?
- 2Since the administration seems so helpful with paperwork and transitions, could you walk us through how you support a family during the first few weeks of moving in?
- 3Could you explain the specific protocols your team uses to ensure medication is administered accurately and double-checked every time?
- 4How does the nursing staff handle medical emergencies or changes in health needs during the overnight hours?
- 5We noticed the dining options are a highlight for many; how much input do the residents have in the daily menus and meal planning?
- 6If a resident's care needs change significantly, what is your process for discussing long-term placement or transitions within the community?
Personalized based on this facility's data
Key Review Excerpts
“My mother in law receives excellent care and it feels like home. Felecia was so helpful and answered all of our questions before movein. The community is warm and she feels comfortable.”
“I went for a visit to arrange respite care for my husband. Elsy and the staff were amazing! I am quite comfortable leaving my husband in their care”
“My Mother is 96yrs old and has and been in this facility for 9yrs! I couldn’t be happier with all the staff they are not only great at their jobs but very caring and respectful to the residents!”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Franklin Court underwent 46 inspections, resulting in 18 clean reports and 85 recorded violations. The documented findings include issues regarding updated resident assessments, incomplete staff background checks, and lapses in required fire drill intervals.
Mar 26, 2026RoutineCleanReport
No deficiencies found during this inspection.
Aug 13, 2025Routine
The home failed to submit an incident report to the Department within 24 hours regarding a resident not receiving prescribed medication.
Resident records were found unlocked, unattended, and accessible in the director of resident care's office.
A medication administration record was incorrectly initialed as completed for a medication that was not present in the home.
Jun 25, 2025Routine
The facility failed to follow its own readmission policy for a resident returning from the hospital on an NPO order, resulting in the resident being unable to receive nutrition or hydration for several days.
Apr 17, 2025Routine
Residents failed to receive required assistance with activities of daily living and experienced significant delays in call bell response times.
Dec 11, 2024Routine
The carbon monoxide alarm was located within two feet of the boiler, violating the requirement to be at least 15 feet from fossil-fuel burning devices.
The large outdoor dumpster was found uncovered, failing to prevent the penetration of insects and rodents.
Medication cards were observed with punctured blister foils, exposing medications to potential contamination.
A resident's nasal spray medication had been opened on 8/24/24 and was not properly addressed regarding disposal or management of opened medications.
Jul 1, 2024Routine
Staff took and shared photos of community bulletin boards containing residents' health information and medication administration screens with an unauthorized individual.
Staff took and shared photos of residents in vulnerable states, including residents appearing naked, which failed to treat residents with dignity and respect.
Staff violated resident privacy by taking and sharing photos of residents while they were naked or sleeping in common areas.
Mar 14, 2024Routine
The home failed to submit an incident report to the department regarding a resident who suffered an unwitnessed fall.
A staff member failed to treat a resident with dignity and respect by using a loud, demanding voice and physically forcing the resident to sit.
Aug 28, 2023Routine
Two common washcloths were being used in shared rooms without labels indicating which residents they belonged to.
Written emergency procedures lacked resident contact information, emergency agency numbers, and a plan for confidential medical information access.
No emergency evacuation diagrams were posted on the second floor of the home.
An expired medication (Lotrimin Powder) was observed in a resident's room, which is not an approved method of destruction.
Ownership & Operations
Who Operates This Facility
Quakertown Opco, LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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