Belle Terrace
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (67%)
Above average in PA · Below recommended RN staffing · No penalties on record
What this means for your family
Belle Terrace offers strong rehab outcomes and a very helpful admissions team, making it a viable option for short-term recovery. However, you must verify their weekend and night-shift staffing ratios, as recent reports indicate potential neglect and cleanliness issues during those times.
Google Reviews
Google Reviews
21 reviews on Google“Belle Terrace receives high praise for its effective rehab services and attentive weekday nursing care, with families highlighting the supportive admissions and therapy teams. However, significant concerns exist regarding cleanliness and staffing levels during weekends and off-hours, where residents have reportedly been left without basic necessities.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehab services
- Supportive and communicative admissions team
- Friendly and attentive weekday nursing staff
- Engaging activities and special events
Concerns
- Inadequate staffing and neglect during weekends and nights (mentioned by 2 reviewers)
- Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed that your physical therapy and rehab services are highly regarded; could you explain how those programs are integrated into a resident's daily routine?
- 2With the facility having 59 residents, how do you ensure that the level of care and attention remains consistent during weekend and evening shifts?
- 3Could you walk me through your current protocols for maintaining cleanliness and hygiene in resident rooms and common areas?
- 4I see that your admissions team is known for being very communicative; how do you maintain that same level of transparency with families once their loved one has moved in?
- 5What specific steps are taken to ensure that residents are actively engaged and comfortable during the special events and activities you host?
- 6Given the recent focus on staffing levels, what is your process for handling urgent medical needs or emergencies during the night when the facility is quieter?
Personalized based on this facility's data
Key Review Excerpts
“Her rehab team was incredible, nursing staff was very on top of her care, and therapy was able to get her up and running and back home in a short period of time.”
“Starting from admission, Kate their director walks you through what to expect and anticipate during your stay and she is always checking in to make sure things are going well.”
“During the week and during the day the staff was amazing.. But on snow days and weekends and nights I can not say the same.. This place is dirty.. My Aunt had a table full of trash from the day before.. She had nothing to drink or eat.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
11
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Belle Terrace shows concerning patterns with 43 deficiencies across 8 surveys and 7 complaint-triggered issues where families filed reports about problems. The facility has recurring issues with infection control, treatment and care quality, and emergency preparedness that appear across multiple surveys. While all deficiencies show correction dates, the repeated nature of problems in core care areas, combined with multiple family complaints, suggests ongoing quality concerns that warrant careful consideration during any visit.
Dec 5, 2025Routine15
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Apr 23, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 16, 2025Routine12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Aug 10, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 1, 2024Complaint2
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Belle Terrace
for profit
Chain Affiliation
Mordechai Weisz
7 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 7
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit belleterracepa.com
Medicare data downloads
Original nursing home datasets
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