Pure Health Transitional Care at Thr Arlington
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 175 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (64%)
- High RN turnover (75%)
Bottom 25% in Texas · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in PUREHEALTH chain · $118,148 in fines · Very few deficiencies
What this means for your family
This facility is an excellent choice for patients specifically needing intensive physical or occupational therapy, as the rehab team is consistently rated as top-tier. However, you must be an active advocate for your loved one; families should closely monitor call light response times and ensure that hygiene and medication schedules are being strictly followed.
Google Reviews
Google Reviews
175 reviews on Google“Families considering Pure Health Transitional Care will find a facility with an exceptionally strong physical and occupational therapy team that is frequently praised for helping patients regain independence. However, there is a significant and recurring pattern of serious concerns regarding nursing understaffing, slow response times to call lights, and instances of inadequate hygiene care.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and friendly rehabilitation staff
- Clean and modern facility appearance
- Effective wound care and specialized nursing professionals
Concerns
- Slow response times to call lights and patient requests (mentioned by 12 reviewers)
- Nursing and technician understaffing (mentioned by 9 reviewers)
- Inadequate hygiene care (leaving patients in soiled linens) (mentioned by 5 reviewers)
- Inconsistent food quality and nutrition (mentioned by 4 reviewers)
- Medication delivery delays or errors (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 201 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and patient progress. For negative reviews, the owner maintains a professional and empathetic tone, attempting to move the conversation offline by providing direct contact information for the administrator.
Questions for Your Tour
- 1I noticed your team is very responsive to feedback in online reviews; how does the administration currently work with families to ensure communication remains clear and consistent?
- 2The therapy and wound care teams have such great reputations here; how do you coordinate between the rehab specialists and the floor nurses to ensure a smooth recovery plan?
- 3What specific protocols are in place to ensure call lights are answered promptly and that residents' hygiene and linen changes are handled on a regular schedule?
- 4Could you tell me more about how the nursing staff manages medication delivery to ensure everything is administered accurately and on time?
- 5What does a typical day look like for residents in terms of social activities and dining experiences to help keep them engaged and well-nourished?
- 6In the event of a medical emergency during the night, what is the process for notifying the family and what level of clinical oversight is available on-site?
Personalized based on this facility's data
Key Review Excerpts
“The PT staff was very supportive and encouraging, as were the majority of the staff. They listened to my concerns and promptly helped with what they and could.”
“My mother was sent to this facility for physical therapy after cervical surgery, and within just a few hours, she’s already extremely disappointed. The room was not clean — especially the bed. The bedsheets were stained, and there wasn’t even a pillow provided.”
“The therapy team is THE BEST!! They were compassionate yet helped their patients to get to the next level.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaints from families, with 6 of 10 deficiencies triggered by reports of inadequate care. The most recurring issues involve quality of care delivery, daily living assistance, and communication with families about resident conditions. While all violations show correction dates, the facility has faced repeated problems with providing appropriate treatment according to care plans and resident preferences across multiple surveys from 2023 to 2025.
May 15, 2025Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 9, 2025Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 3, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 22, 2024Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 22, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Apr 9, 2025
$60,540
Fine
Jul 3, 2024
$57,608
Ownership & Operations
Who Operates This Facility
Op Ops Arl TX LLC
for profit
JEANNETTE DIXON
Chain Affiliation
Purehealth
8 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Ph Ops of Arlington LLC
Owner · Organization
TX Act Op Holdings LLC
Owner · Organization
Gottesman, Boruch
Owner
Bgaf Holdings LLC
Owner (parent company) · Organization
Kccj1 Holdings LLC
Owner (parent company) · Organization
Lbei Holdings LLC
Owner (parent company) · Organization
Bell, Kevin
Owner (parent company)
Campion, Robert
Owner (parent company)
Gottesman, Ava
Owner (parent company)
Gottesman, Boruch
Owner (parent company)
Gottesman, Eli
Owner (parent company)
Gottesman, Helene
Owner (parent company)
Gottesman, Talia
Owner (parent company)
Gottesman, Yaffa
Owner (parent company)
Gottesman, Zipora
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit arlington.yourpurehealth.com
Medicare data downloads
Original nursing home datasets
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