Pegasus Landing of Arlington
Families consistently rate this highly — reviewers highlight compassionate and caring long-term staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
This facility has a long history of exceptional, compassionate care and a wonderful social atmosphere. However, recent reports of security failures, medication errors, and unpleasant odors are serious red flags that require direct investigation during your tour.
Google Reviews
Google Reviews
41 reviews on GoogleFamilies often praise the facility for its warm, family-like atmosphere and the compassionate nature of long-term staff members. However, recent reviews highlight serious concerns regarding medication errors, frequent management turnover, and critical lapses in security that led to a resident elopement.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring long-term staff
- Engaging social activities and clubs
- Clean and pleasant facility environment
- Personalized care for memory care residents
Concerns
- Serious security/elopement risks
- Medication administration errors (mentioned by 2 reviewers)
- Unpleasant odors (urine) in hallways (mentioned by 2 reviewers)
- Slow response times for resident calls (mentioned by 2 reviewers)
- High management turnover
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that rely on standard phrases like 'forwarded to the management team' or 'take your concerns seriously.' While they acknowledge the reviewer by name, they fail to address the specific details or allegations mentioned in the reviews.
Questions for Your Tour
- 1We've heard wonderful things about the long-term staff members here; how do you ensure that same level of consistent, personalized care is maintained during staff transitions?
- 2What specific protocols are in place to ensure medication is administered accurately and on schedule every day?
- 3Could you tell us more about the different social clubs and daily activities available to help residents stay engaged with the community?
- 4How does the team manage resident call buttons to ensure that assistance is provided promptly, especially during busy meal times?
- 5What steps are taken by the housekeeping and maintenance teams to ensure the hallways and common areas always feel fresh and pleasant for families visiting?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“They offer excellent and personalized care, even for those whose memories are failing. They remember her even when she can’t remember them.”
“They falsely assured us that they have an alarmed, secured facility. When he eloped on July 28th, staff did not know where he was for 35 minutes.”
“The staff at Brookdale are amazing in caring for the residents and planning activities and even field trips.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Pecan Park has faced several regulatory citations, including past issues with lighting, fire safety equipment, and building standards. Most recently, the facility received an administrative penalty in September 2024 regarding failures in emergency care and transfer arrangements.
Sep 30, 2024EnforcementPenaltyReport
Administrative Penalty — 553.261(b)(1)(A): The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment.
Jun 28, 2021Routine
Health Code (2 violations) | Life Safety Code (5 violations)
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure that portable extinguishers were installed or mounted as required.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Sh Opco Pecan Park, LLC
for profit
PSL ASSOCIATES, LLC
CINDY GUZMAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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