Pruitthealth - Sunrise
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 87 Google reviews
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What this means for your family
This facility is widely praised for its warm, attentive staff and clean environment, making it a strong contender for those prioritizing a supportive atmosphere. However, because there are serious, albeit infrequent, reports of medical neglect and poor communication, we strongly recommend that families conduct an unannounced visit and specifically ask for the facility's protocols regarding wound care and family-to-administration communication channels.
Google Reviews
Google Reviews
87 reviews on Google“PruittHealth - Sunrise receives high praise for its compassionate staff and clean, welcoming environment, with many families noting that their loved ones feel well-cared for and treated like family. While the building is acknowledged as older, reviewers consistently highlight the staff's dedication and the facility's efforts to maintain high standards of cleanliness. However, a small number of critical reviews raise serious concerns regarding medical oversight, hygiene, and communication with nursing leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Consistently clean and well-maintained facility
- Warm, family-oriented atmosphere
- Effective rehabilitation and transition support
Concerns
- Serious medical neglect and poor wound care (mentioned by 2 reviewers)
- Unprofessional or rude communication from nursing leadership (mentioned by 2 reviewers)
- Inconsistent hygiene and cleanliness standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to families' feedback; how does the leadership team work to ensure communication stays open and professional with residents' families?
- 2We've heard such lovely things about the warm, family-oriented atmosphere here; what kind of daily social activities or group outings do the residents participate in?
- 3Since we want to ensure everything is handled perfectly, could you walk us through your specific protocols for medication management and double-checking dosages?
- 4With the focus on rehabilitation and transition support, how do you specifically assist residents in moving from a hospital setting back into their long-term routine here?
- 5In terms of medical care, what is the process for monitoring skin integrity and managing wound care to ensure residents stay comfortable and healthy?
- 6How does the nursing team handle unexpected medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“It’s an older building, yes, but the care and cleanliness makes up for it ten-fold. It was always clean with no odors, friendly atmosphere, and staff were welcoming and attentive.”
“My grandma was here for a short stay for a knee replacement . Staff 10/10 , care 10/10. Everyone was nice and did their job accordingly. Management was awesome and nice . Answered every question even after hours.”
“The home is clean and no smell. They all treated my father like he was their father. It’s a very nice place.Just like home .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent issues with resident assessment and care planning across all three surveys, indicating ongoing challenges in developing proper care plans and conducting accurate assessments. One family filed a complaint regarding the facility's response to alleged violations. The facility also had deficiencies in daily care assistance, food safety, and safety protocols, though all violations show correction dates from the provider.
Jun 5, 2025Routine3
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jun 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 8, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 14, 2022Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Sunrise
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 24 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
87 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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