Pruitthealth - Moultrie
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 150 Google reviews
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What this means for your family
This facility is highly regarded for its activities program and clean environment, making it a popular choice for many families. However, given the serious reports of medical neglect and slow response times, we strongly advise you to conduct unannounced visits and monitor your loved one's clinical care closely, especially regarding hygiene and wound management.
Google Reviews
Google Reviews
150 reviews on Google“PruittHealth - Moultrie receives a high volume of positive reviews praising the facility's cleanliness, friendly staff, and engaging activities program. However, a small subset of critical reviews highlights severe concerns regarding medical neglect, including untreated infections, pressure sores, and slow response times to call buttons. Families should weigh the generally positive atmosphere against these serious reports of inconsistent clinical care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Engaging activities program
- Friendly and welcoming staff
- Strong rehabilitation services
Concerns
- Neglect of medical needs (pressure sores, untreated infections) (mentioned by 3 reviewers)
- Slow response times to call buttons/alarms (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 156 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility has a very active social calendar; could you walk me through what a typical week of activities looks like for a resident here?
- 2Given that medication management is a key priority for us, could you explain the specific protocols your nursing team follows to ensure medications are administered accurately and on time?
- 3I appreciate that you are very responsive to feedback online; how do you typically keep families updated on their loved one's health status and any changes in their care plan?
- 4With a 5-star rating for cleanliness, what is your daily routine for monitoring skin integrity and preventing issues like pressure sores for residents with limited mobility?
- 5When a resident uses their call button, what is the standard procedure for ensuring a staff member responds promptly, especially during overnight shifts?
- 6Since your rehabilitation services are highly regarded, how do you coordinate between the therapy team and the nursing staff to ensure a resident's progress is consistent throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been in other homes that are much more expensive than Pruittt; however, this place has been wonderful for her. There are always nursing or staff in the hallway (other places-not so much) and all know the residents and even come in at times to just sit and talk.”
“Pruitt Moultrie has provided tremendous service to our family member who has dementia. They keep us updated as to her progress, problems, and concerns. We do not live close so the Moultrie staff goes out of their way to help.”
“Worst place! This place almost killed my mom. Let her lay there with a raging UTI from a kinked catheter and sepsis and wouldn’t do anything. We had her taken to the ER via ambulance from Pruitt.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of fire safety and building maintenance issues, with multiple deficiencies found across surveys for smoke barriers, fire alarms, and electrical systems. The facility also had problems with food safety and medication labeling. While all cited deficiencies have been corrected by the provider, the recurring focus on safety infrastructure suggests ongoing maintenance challenges that families should discuss during visits.
May 22, 2025Routine4
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Sep 7, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Feb 10, 2022Routine1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Moultrie
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 9 of 94 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
150 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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