Pruitthealth- Rock Hill
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 100 Google reviews
Watch Pruitthealth- Rock Hill
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Below average in SC · Meets national RN staffing standard · $23,989 in fines · Very few deficiencies
What this means for your family
This facility's rehab therapy team is frequently cited as a major strength, making it a potential option for short-term recovery. However, families must be vigilant regarding daily care; please ask specifically about current staffing ratios and how the facility ensures timely responses to call bells, as these are the most consistent concerns raised by other families.
Google Reviews
Google Reviews
100 reviews on Google“PruittHealth- Rock Hill receives highly polarized feedback, with many families praising the rehab therapy team and specific staff members for their dedication. However, there are recurring, serious reports of chronic understaffing, slow response times to call bells, and concerns regarding basic hygiene and patient care standards. Families should be aware that experiences appear to vary significantly depending on the unit and the specific staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehab therapy team
- Friendly and professional admissions staff
- Some individual nurses and CNAs provide compassionate care
- Clean and well-maintained common areas
Concerns
- Chronic understaffing leading to long wait times for assistance (mentioned by 9 reviewers)
- Poor hygiene and cleanliness in patient rooms (mentioned by 5 reviewers)
- Inconsistent or poor quality of food (mentioned by 3 reviewers)
- Lack of responsiveness to medical needs and medication management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the admissions team is very welcoming; how do you help new residents and their families transition into the community during those first few days?
- 2Since the rehab therapy team has such a strong reputation here, could you tell me more about how they work with residents to regain their independence?
- 3How does the nursing staff manage medication schedules and ensure that any changes in a resident's medical needs are addressed promptly?
- 4What steps are currently being taken to ensure that resident rooms and personal care areas are kept consistently clean and comfortable?
- 5Could you describe the dining experience, specifically how the menu is planned to ensure meals are both nutritious and enjoyable for everyone?
- 6How do you ensure that residents receive timely assistance with their daily needs, such as getting to the dining room or bathroom, throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The rehab staff is phenomenal!”
“The ratio of Residents to CNA's is beyond the CNA's capacity and the Owner and Admin are definitely responsible for it.”
“I had to ask for her to get a pitcher of water, no water provided since her arrival 30 hours ago!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, with recurring safety hazards appearing in both 2023 and 2025 despite corrections. The facility has faced repeated issues with care planning, resident safety supervision, and abuse/neglect reporting procedures, with problems persisting across multiple surveys. While all deficiencies show correction dates, the pattern of recurring safety and care planning violations suggests ongoing supervision challenges families should discuss during visits.
Feb 19, 2026Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 12, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 21, 2023Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Pruitthealth- Rock Hill
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 38 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
White Oak Manor - Rock Hill
< 1 miNursing Home · Rock Hill, SC
Rock Hill Post Acute Care Center
< 1 miNursing Home · Rock Hill, SC
Magnolia Manor - Rock Hill
1.2 miNursing Home · Rock Hill, SC
Westminster Health & Rehab Center
1.5 miNursing Home · Rockhill, SC
Willow Brooke Court at Park Pointe Village
2.5 miNursing Home · Rock Hill, SC
The Lodge at Wellmore- Tega Cay
7.4 miNursing Home · Fort Mill, SC