Providence Little Comp of Mary Subacute Care Ctr
Strong Medicare quality ratings; families often praise occasional reports of caring staff. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
This facility has shown a concerning downward trend in recent years, with specific reports of dismissive nursing staff and poor communication during medical emergencies. If you choose this facility, you must proactively monitor your loved one's care and insist on clear, respectful communication from the nursing team regarding all medical changes.
Google Reviews
Google Reviews
13 reviews on Google“Families should exercise extreme caution, as recent reviews highlight significant concerns regarding unprofessional staff behavior and lack of communication during medical crises. While some older reviews mention caring staff, recent experiences describe nurses being dismissive of questions and management potentially using a patient's age to justify withholding specific treatments.”
Quality Themes
Tap a score for detailsStrengths
- Occasional reports of caring staff
- Experience with ventilator weaning and tracheostomy care
Concerns
- Unprofessional or dismissive nursing staff (mentioned by 2 reviewers)
- Poor communication regarding patient status and belongings
- Management resistance to alternative treatments
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your team has specialized experience with ventilator weaning and tracheostomy care, how do you ensure the nursing staff is specifically trained for these complex medical needs?
- 2What is your process for keeping family members updated on a resident's daily health status and any changes in their condition?
- 3How does the facility manage the tracking and security of a resident's personal belongings to ensure nothing gets lost during transitions?
- 4Can you describe your protocols for medication administration and how you double-check for accuracy?
- 5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected?
- 6In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I asked the Nurse a question, she got upset & said, "Im filling Dr's orders, don't ask Me questions."”
“The doctor and certain management personnel like to use her age (she turns 88 in July), so they can’t wean her off.”
“While at this facility, she was taken to the ER for severe UTI. She was gone beyond 7 days. No one called us to collect and pick up her personal belongings.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring problems with infection control appearing in four separate surveys, along with persistent issues in nutrition and dietary services and medication management. Four complaint-triggered deficiencies indicate families have filed reports about conditions including unsafe environments, pharmacy services, and pressure ulcer care. Most concerning, the most recent complaint from January 2025 regarding infection control remains uncorrected with no plan of correction, suggesting ongoing safety issues that warrant careful consideration before placement.
Jan 30, 2026Routine11
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 16, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 6, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 14, 2023Routine15
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Nov 3, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 15, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Dec 14, 2023
$11,170
Ownership & Operations
Who Operates This Facility
Providence Little Comp of Mary Subacute Care Ctr
nonprofit
Chain Affiliation
Providence Health & Services
9 facilities nationwide
Chain avg rating: 2.4/5 · Rank 3 of 7
Ownership & Management
Owners
Providence Health System-Southern California
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit providence.org
Medicare data downloads
Original nursing home datasets
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