Los Palos Post-Acute Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (20 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · $6,351 in fines
What this means for your family
While some individuals have had life-changing rehabilitation success here, the facility has a documented pattern of severe understaffing and unprofessionalism. If you choose this facility, you must implement a rigorous daily check-in schedule to ensure your loved one is receiving proper nutrition and medication.
Google Reviews
Google Reviews
17 reviews on Google“Families should approach this facility with significant caution due to recurring reports of severe understaffing and unprofessional staff behavior. While some patients have had successful rehabilitation experiences and praise specific caregivers, multiple reviewers highlight critical issues with neglect, poor communication, and lack of clinical competence.”
Quality Themes
Tap a score for detailsStrengths
- Successful rehabilitation outcomes for some patients
- Individual standout caregivers
- Reasonable cost compared to other CA senior care
- Ability to accommodate varying levels of care
Concerns
- Severe understaffing and neglect (mentioned by 3 reviewers)
- Unprofessional staff behavior and lack of training (mentioned by 3 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the rehabilitation success here; could you tell us more about how the therapy team supports residents during their recovery?
- 2How does the nursing team ensure that medication schedules are followed accurately and consistently every day?
- 3What is the process for keeping family members updated on a loved one's health changes or daily well-being?
- 4Could you describe the daily dining experience and how much input residents have regarding their meal options?
- 5In the event of a medical emergency during the night, what is the immediate protocol for getting a doctor or specialist involved?
- 6What kind of social activities or daily outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“Thanking all the staff for Helping me get absolutely get back on my feet. I wasn't sure if I was going to make it. Well with all the Love and Support and Care I received. I made it to see another day.”
“The staff is very courteous and helpful. They stay in constant communication and they treat our mom with respect.”
“Miku is an amazing staff member! You are in good hands when Miku walks in your room!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 21 complaints triggering federal investigations, revealing persistent problems with medication management, infection control, and care planning that continue into recent surveys. The most recent deficiencies from May 2025 show ongoing issues with pain management, medication errors exceeding 5%, and food safety that remain under correction plans rather than fully resolved. While older building and fire safety violations appear corrected, the pattern of repeated care quality problems across multiple years suggests systemic challenges that warrant careful consideration.
Jan 16, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Oct 30, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 22, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 9, 2025Routine17
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 23, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 12, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Payment Denial
May 9, 2025
1-day denial
Fine
Dec 11, 2023
$6,351
Ownership & Operations
Who Operates This Facility
Los Palos Post-Acute Care Center
for profit
Ownership & Management
Owners
Valdomar, Celia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit lpconv.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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