Palos Verdes Villa LLC

This report details a complaint investigation conducted on 12/22/2025 regarding allegations of staff speaking inappropriately to residents. The investigation found that the allegation was unsubstantiated, as records reviews and resident/staff interviews did not provide sufficient evidence to prove the violation occurred.

The facility underwent an unannounced annual required visit on 09/21/2025. The inspector noted that the facility was clean, sanitary, and appropriately furnished, and reviewed records found to be in order. The report explicitly states that no deficiencies were observed during this visit, and therefore, no citations were issued.

This report details a complaint investigation regarding an alleged incident where a resident was hit by another resident while in care. The investigation involved interviews with residents and staff, and a review of video footage and incident reports. Ultimately, the allegation was deemed unsubstantiated due to a lack of preponderance of evidence.

The report details an investigation conducted following complaints regarding bed bugs, lice, hygiene, and diapering care. All four allegations were reviewed, and based on record reviews, interviews, and observations, the evidence was deemed insufficient to prove any violation occurred. The report concludes with zero deficiencies cited.

This report details a complaint investigation conducted on 4/23/2025 regarding allegations of staff not meeting resident needs, allowing smoking in non-designated areas, and failing to meet the level of care needs. All three allegations were reviewed through staff and resident interviews, and the department found insufficient evidence to support any violation, resulting in no citations being issued.

This report details a complaint investigation conducted on March 20, 2025, regarding allegations of inadequate food variety. The investigation found that the allegation was unsubstantiated based on interviews and record reviews. No deficiencies were cited during this visit.

The facility underwent an unannounced required annual inspection on August 17, 2024. The inspection covered general facility conditions, resident rooms, and operational areas. No deficiencies were cited during this review.