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Assisted Living

Promenade at Blue Hill

Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.

582 Veterans Memorial Drive, Pearl River, NY 1096561 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.8/5

based on 26 Google reviews

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4
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Promenade at Blue Hill Assisted Living in Pearl River, NY — Street View
Street View

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What this means for your family

Promenade at Blue Hill is highly regarded for its intimate, home-like environment and dedicated staff who excel in keeping residents socially engaged. Families should feel confident in the facility's ability to provide compassionate care, though as with any facility, you should schedule a tour to observe the current daily activity levels firsthand.

Google Reviews

Google Reviews

26 reviews on Google
Promenade at Blue Hill is consistently praised by families for its warm, intimate atmosphere and dedicated, attentive staff who treat residents like family. Reviewers frequently highlight the facility's effective activity programs, clean environment, and the staff's ability to make the transition process smooth and supportive for both residents and their families.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Warm, attentive, and caring staff
  • Engaging and consistent activity programs
  • Clean, home-like, and intimate facility environment
  • Supportive transition process for new residents

Rating Trends

Tap a year to see what changed

2345.0'18(1)5.05.0'20(1)5.05.0'22(4)5.05.0'25(6)3.0'26(4)

Distribution · 30 analyzed

5
28
4
0
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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With your intimate size of 61 residents, how do you ensure that new residents feel welcomed and quickly integrated into the community during their first few weeks?
  • 2I noticed your residents really enjoy the activity programs; could you walk me through what a typical afternoon of engagement looks like for someone who enjoys social interaction?
  • 3Given the warm, home-like atmosphere you’ve cultivated, how do you balance maintaining that cozy environment with the necessary medical oversight for residents?
  • 4Since your team is frequently praised for being so attentive, how do you keep that level of personalized care consistent across all shifts, including nights and weekends?
  • 5In the event of a medical concern or emergency, what is your specific protocol for communicating with family members and coordinating with local healthcare providers?
  • 6I saw that you are very active in responding to feedback online; how do you incorporate family suggestions or resident preferences into the way you manage daily operations?

Personalized based on this facility's data


Key Review Excerpts

The activity program is amazing and kept my constantly busy mom occupied all day long, every day with fun and stimulating games and projects.

Long-term resident's family · 2024★★★★★

My mother has a whole new lease on life since joining the community at Promenade at Blue Hill. She engages in so many activities and has significantly increased her socialization - all of which helps in her fight to slow her cognitive decline.

Memory care family member · 2022★★★★★

My sister Sally was at Promenade for 5 years. I am so impressed with the care that she received. The sensitivity and decency with which she was treated was as good as any family member could give.

Long-term resident's family · 2025★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

2total
3deficiencies

Key Findings

3 violations from 2 inspections

Aug 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 29, 2024Complaint
487.7 (d) (1) (x)

Resident services

487.7 (d) (11)

Resident services

487.7 (d) (10) (i-iii)

Resident services

Ownership & Operations

Who Operates This Facility

Owner / Operator

Promenade Blue Hill LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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