Strong Medicare quality ratings; public reviewers often praise friendly and personable nursing staff. Still worth an in-person visit.
based on 35 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Princeton Place-Ruston has a strong overall Medicare rating. Public reviewers frequently mention: friendly and personable nursing staff and clean and well-organized facility environment. Review the component ratings and current source records before deciding.
Princeton Place-Ruston receives highly polarized feedback, with many families praising the staff's kindness and the facility's cleanliness, while others report severe, life-threatening lapses in care. Critical reviews allege neglect, poor hygiene, and understaffing, specifically citing instances where residents' health declined due to lack of medical attention. Families considering this facility should be aware of these conflicting reports and the importance of frequent, unannounced visits.
Quality Themes
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Concerns
Rating Trends
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Distribution · 38 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Staff ignored her repeated calls for help, failed to properly treat or monitor a UTI that later progressed into sepsis, and did not provide even the most basic hygiene care.”
“I come in randomly and have never found her neglected in any way. I love how the staff communicates with the family.”
“I would advise anyone using or considering using this facility to pop up unexpectedly just to make sure your love one's are not being neglected and the staff are following the doctors order's”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
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Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Princeton Place-Ruston has 9 federal deficiencies across multiple surveys, including one complaint-triggered issue involving failure to properly report suspected abuse or neglect. The most recurring problems involve medication management, resident rights, and safety systems. All deficiencies have correction dates from the facility, though issues span from 2023 to 2025 suggesting some care areas may need ongoing attention.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Princeton Place-Ruston
for profit
Paramount Healthcare Consultants
14 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 14 (Highest rating)
Owners
Dcz1 Ventures LLC
Owner · Organization
Jb & Bb, LLC
Owner · Organization
Butler, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Butler, James
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
35 reviews from families & visitors
Official Website
Visit princetonplaceruston.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.