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Nursing HomeMedicaid Investigative

Alpine Skilled Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2401 North Service Road, Ruston, LA 71270144 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 6 Google reviews

5
4
3
2
1

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 7)

Bottom 25% in LA · Critically understaffed (RN) · Worst in PRIORITY MANAGEMENT chain · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly regarded by families for its physical therapy team and the compassionate, family-like treatment provided by the staff. However, be aware that the most recent rating was a 1-star review with no context, so you should personally verify current staffing and care standards during a visit.

Google Reviews

Google Reviews

6 reviews on Google
Families can find peace of mind regarding the quality of care, as reviewers specifically praise the physical therapy team and the compassionate nature of the staff. While one reviewer expressed a desire to move here for a better atmosphere, there is a lack of recent detailed feedback regarding specific facility amenities or dining.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate physical therapy team
  • Attentive and caring nursing staff
  • Supportive guidance from administration

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02020(1)1.02023(1)2.02026(3)

Distribution · 6 analyzed

5
2
4
1
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed you are very responsive to feedback from the community; how does the team use resident and family input to improve care here?
  • 2With the recent inspections, what specific steps is the facility taking to address the identified deficiencies and improve overall care quality?
  • 3What is your plan for increasing the number of staff members available to assist residents during busy shifts?
  • 4How does the nursing team manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 5What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
  • 6How do you ensure that the care plan is consistently followed by all staff members throughout the day and night?

Personalized based on this facility's data


Key Review Excerpts

You can imagine my relief when Mother said she is happy and doing well! I visited Alpine last week and all I asked is that they treat my Mother as they would their own. That, they have!

Long-term resident's family · 2020★★★★★

A special Thank You to the Physical Therapy Team and Barbara Young for taking extra special care of the one I love so much!

Long-term resident's family · 2020★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
34%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility54.2%
Worse than Avg
Here
54.2%
US
12.1%
LA
2.1%
Lincoln
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility36.8%
Worse than Avg
Here
36.8%
US
14.4%
LA
19.0%
Lincoln
18.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
19.4%
LA
16.5%
Lincoln
21.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
15.3%
LA
20.1%
Lincoln
20.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.6%
Better than Avg
Here
14.6%
US
19.5%
LA
23.2%
Lincoln
21.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.9%
Better than Avg
Here
14.9%
US
15.5%
LA
22.8%
Lincoln
16.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
79.8%
LA
76.2%
Lincoln
82.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
LA
84.8%
Lincoln
83.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
LA
3.3%
Lincoln
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (8.3)
8 complaint-triggered

Families have filed multiple complaints triggering inspections, with the most recent in January 2026 citing serious concerns about nursing staff levels and competency. The facility shows recurring problems with nursing staff training and competencies (appearing in four surveys), medication management, and quality of care including wound care and safety hazards. While most past issues have correction dates, the newest deficiencies only have correction plans, suggesting ongoing problems that warrant careful evaluation during any visit.

Jan 13, 2026Routine
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Jan 13, 2026Complaint
4
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Dec 4, 2024Routine
6
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Nov 29, 2023Routine
4
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Nov 29, 2023Complaint
2
0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 9, 2023Complaint
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alpine Skilled Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Priority Management

Chain Size

38 facilities nationwide

Chain avg rating: 2.7/5 · Rank 35 of 38 (Worst)

Ownership & Management

Owners

Sdb Holdings

Owner · Organization

100%

Bauder, William

Owner (parent company)

Boulware, Douglas

Owner (parent company)

Boulware, Steven

Owner (parent company)

Key personnel

Boulware, DouglasManagerPriority Management Group, LLCAdp of the SnfProgressive Rehab Solutions, LLCAdp of the SnfBennett, JessicaAdp of the SnfPhillips, MichaelAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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