Preferred Care at Absecon
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 581 Google reviews
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What this means for your family
Choosing Preferred Care at Absecon means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: exceptional physical and occupational therapy and very clean and well-maintained facility. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
581 reviews on Google“Families can expect a highly clean facility with an exceptionally strong rehabilitation and therapy department that focuses on patient independence. While most reviewers praise the warmth and professionalism of the nursing staff, there are isolated reports of serious concerns regarding caregiver conduct and occasional lapses in communication during the discharge process.”
Quality Themes
Strengths
- Exceptional physical and occupational therapy
- Very clean and well-maintained facility
- Compassionate and attentive nursing staff
- Welcoming and friendly reception/front desk
Concerns
- Inconsistent communication regarding discharge and follow-up care (mentioned by 2 reviewers)
- Isolated incident of physical roughness by an aide
Rating Trends
Distribution · 233 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Given the facility's strong reputation for physical and occupational therapy, how do you integrate those sessions into a resident's daily schedule?
- 3We understand that transitions can be stressful; what is your formal process for ensuring clear communication with families regarding discharge planning and follow-up care?
- 4With the current CMS staffing rating, what steps are you taking to ensure that every resident receives consistent, gentle, and attentive care throughout all shifts?
- 5I see that dining is an area you are working on; could you walk us through how you gather resident feedback on meals and what changes you've implemented recently?
- 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Both the Physical and Occupational Therapists know their stuff, they will get you moving and on the road to recovery without you realizing how much you are achieving..”
“The facility is very clean & has no odors. The nursing care is outstanding & does an excellent job. PT & OT have his increased his mobility significantly.”
“I had just recently stayed here from October to December 2025 for rehabilitation... this place restored my faith in humanity. Staff was very attentive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
2
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 10 complaints triggering federal inspections, revealing serious concerns about resident safety, basic care, and living conditions. The facility has persistent problems with fire safety systems, personal care assistance, and maintaining a clean environment that appear across multiple surveys. While all 40 deficiencies show correction dates, the recurring nature of issues like accident prevention and infection control suggests ongoing challenges families should investigate during visits.
Dec 23, 2024Routine11
Miscellaneous Deficiencies
Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Meet other general requirements.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 28, 2023Complaint7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Sep 28, 2023Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 18, 2023Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 26, 2022Routine15
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Preferred Care at Absecon
for profit
Chain Affiliation
Preferred Care
13 facilities nationwide
Chain avg rating: 3.5/5 · Rank 8 of 13
Ownership & Management
Owners
Absecon Holdco LLC
Owner · Organization
Absecon Investors LLC
Owner (parent company) · Organization
Green, Dov
Owner (parent company)
Mermelstein, Boruch
Owner (parent company)
Schnell, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
581 reviews from families & visitors
Official Website
Visit pcabsecon.com
Medicare data downloads
Original nursing home datasets
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