Preakness Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 36 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 7)
Bottom 25% in NJ · Meets national RN staffing standard · Above recommended total nurse staffing · $15,646 in fines
What this means for your family
Preakness Healthcare Center is highly regarded for its clinical rehabilitation and long-term nursing care, making it a strong candidate for medical needs. However, families should be prepared for potential administrative hurdles; we recommend establishing a direct line of communication with a specific nurse or social worker early on to bypass front-desk issues and ensure your loved one's needs are met.
Google Reviews
Google Reviews
36 reviews on Google“Preakness Healthcare Center receives highly polarized feedback, with many families praising the compassionate, attentive nursing staff and successful rehabilitation outcomes. However, significant concerns persist regarding inconsistent communication, rude administrative staff, and poor food quality. Families should be aware that while clinical care is often highly regarded, the facility's responsiveness and dining services are frequent points of contention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and pulmonary rehabilitation
- Clean and well-maintained facility
- Strong, long-term care support
Concerns
- Rude or dismissive administrative and front-desk staff (mentioned by 3 reviewers)
- Poor food quality and menu inaccuracies (mentioned by 2 reviewers)
- Difficulty reaching staff via phone or getting timely responses (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's size of 406 residents, what specific systems are in place to ensure families can reach a staff member or nurse directly when they have a time-sensitive question?
- 2I noticed some feedback regarding the dining experience; could you walk me through how the kitchen handles special dietary needs and ensures residents receive the correct meals?
- 3With the current CMS health inspection ratings, what specific steps is the leadership team taking to address those recent deficiencies and improve overall oversight?
- 4Since medication management is a top priority for our family, could you explain the process for tracking and administering daily medications to ensure accuracy?
- 5I see that the nursing and rehab teams receive high praise; how do you foster that same level of attentive, compassionate communication within your administrative and front-desk departments?
- 6Could you share how you balance the large resident population with personalized daily activities to ensure everyone feels engaged and included in the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff were always supportive, friendly, and attentive to not only her needs but those of our family. We can never truly express how grateful we were except to say they were our angels who watched over her.”
“My mother has been recently placed in Preakness Healthcare and we have been very pleased. The staff is incredibly helpful and always friendly. The facility is immaculate and there are many activities and events offered to keep the residents engaged.”
“Excellent nursing and rehab care. The kitchen is awful. I never get what ison menu.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Preakness Healthcare Center has concerning ongoing issues with families filing multiple complaint reports over several years regarding abuse prevention, medication management, and care planning. The facility shows recurring problems across quality of care, fire safety systems, and medication errors, with 49 deficiencies spanning 8 surveys. While most issues appear corrected after being cited, the pattern of repeated complaints and one recent uncorrected safety violation suggest persistent care quality concerns that warrant careful consideration.
Jan 8, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 22, 2025Routine24
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jan 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 26, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 1, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Nov 26, 2024
$15,646
Ownership & Operations
Who Operates This Facility
Preakness Healthcare Center
government
Ownership & Management
Owners
County of Passaic Department of Finance
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit passaiccountynj.org
Medicare data downloads
Original nursing home datasets
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