Prairieview Lutheran Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While the facility is frequently praised for its physical cleanliness and lack of institutional odors, recent reviews indicate a decline in perceived staff professionalism. Families should conduct an in-person tour to observe staff interactions firsthand and ask management about their current training and hiring standards to ensure they align with your expectations.
Google Reviews
Google Reviews
11 reviews on Google“Prairieview Lutheran Home receives highly polarized feedback, with some visitors praising the facility's cleanliness and lack of typical nursing home odors, while others express significant dissatisfaction with staff professionalism and hiring practices. The facility appears to have a history of conflicting experiences, with some reviewers highlighting a caring environment and others reporting negative interactions or systemic concerns.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Absence of unpleasant odors
- Caring and attentive staff
Concerns
- Unprofessional staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent health inspection results, what specific steps is the leadership team taking to address those findings and improve the facility's overall rating?
- 2I noticed the staffing rating is excellent; how do you ensure that this high level of staffing translates into consistent, professional interactions with every resident throughout the day?
- 3Since the facility is well-maintained and clean, what are some of the most popular daily activities or social programs that help residents feel engaged and at home here?
- 4With 13 recent state violations on record, could you walk me through your quality assurance process for ensuring that care standards are met consistently across all shifts?
- 5How does the facility handle medical emergencies or changes in a resident's health status, and at what point is the family typically brought into those conversations?
- 6Considering the feedback regarding the value of the services provided, what unique amenities or specialized care aspects do you feel set Prairieview Lutheran Home apart for families?
Personalized based on this facility's data
Key Review Excerpts
“I walked into the front doors and was in disbelief that I was walking into a nursing home. It was so clean and welcoming. I had only really ever experienced a couple of nursing homes prior, but this was nothing like those homes.”
“My mother has been in three other facilities. They are kind and attentive. I would love here.”
“I give this place 1/10. Unprofessional staff that need more public training. Don’t waste your time and money here fr they don’t deserve it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed reports leading to 18 complaint-triggered deficiencies at this facility, with recurring problems in accident prevention and safety supervision appearing across six separate occasions from 2022 to 2025. The facility also struggles with nutrition and hydration care, appearing in both complaint and routine surveys, and has issues with care planning and treatment delivery that persist over time despite reported corrections.
Dec 2, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nov 5, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 14, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Feb 11, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nov 15, 2024Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Payment Denial
Nov 5, 2025
1-day denial
Fine
May 14, 2025
$8,372
Payment Denial
May 14, 2025
15-day denial
Payment Denial
Apr 26, 2024
89-day denial
Ownership & Operations
Who Operates This Facility
Prairieview Lutheran Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit prairieviewlutheran.com
Medicare data downloads
Original nursing home datasets
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