Prairie Hills at Clinton
Families consistently rate this highly — reviewers highlight compassionate and empathetic nursing staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate end-of-life care and active social environment. However, families should be diligent regarding financial agreements and administrative communication, as multiple reviewers have reported issues with refund processes and management responsiveness.
Google Reviews
Google Reviews
41 reviews on Google“Prairie Hills at Clinton, now operating as Addington Place of Clinton, receives high praise from many families for its compassionate staff and clean, welcoming environment. However, some families have reported serious concerns regarding administrative transparency, financial disputes, and alleged dishonesty from management. Potential residents should weigh the positive reports of daily engagement and kindness against the recurring complaints about communication and billing issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and empathetic nursing staff
- Clean and well-maintained facility
- Active social environment for residents
- Helpful and responsive maintenance
Concerns
- Administrative dishonesty and communication failures (mentioned by 2 reviewers)
- Financial and billing disputes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
- 2Given the importance of clear communication, what is your standard process for keeping families updated on changes in a resident's care plan or health status?
- 3Since you have a very active social environment, could you walk me through what a typical day of activities looks like for a resident in memory care?
- 4To ensure transparency, could you explain how your billing process works and who I should contact if I ever have questions about a monthly statement?
- 5How does your nursing staff coordinate with outside medical providers to ensure seamless care during a health emergency?
- 6I’ve read great things about your maintenance team; how do you ensure the facility remains clean and well-maintained for residents on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“Many of the aides felt like family and they sat with us during some of the hardest times as my mother in law passed away this weekend.”
“I’ve lived here almost 2 years and am happy here. It was a hard decision but was the right one. Dru the handy man does a great job and always asks if there’s anything else he can help with.”
“The staff were very compassionate and exudes empathy. They lovingly cared for my parents, impressive walk of honor at the end of their life.”
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit addingtonplaceofclinton.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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